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I also experienced the same problem. After trial and error I realized that the bluetooth device needs to be reset to fix this issue.You may reset the bluetooth device by deleting the pairings from the headset or reseting the headset. Switch off the headset, and press and hold the multifunction key for over 8 seconds. Start pairing the device again. It should work fine now with default passkey 0000
Make sure the headset is put in pairing mode, to do this, turn the headset off, hold the phone button(big silver round one on the right speaker), then turn the headset on. Hold the button until the blue light goes solid. At this point, your computer should be able to detect it. Be aware, though, that support for bluetooth audio on computers is weak at best.
1.Press and hold the Multifunction button in the middle of a boom headset while the headset is closed. The light will glow blue.2.Open the boom microphone and the blue light should remain on. If not, repeat step 1. 3.On the cell phone, press Menu > Settings > Connection > Bluetooth > Handsfree > New Device 4.Select H700 once a connection is detected. 5.The passkey "0000" is now entered to confirm the connection has been made. 6.The cell phone screen will now read "Bluetooth Connection".
Tips: 1.Provided you set the Bluetooth power to "On" after the initial connection has been made, the phone will automatically re-connect to the headset. 2.To set the Bluetooth power on - Press Menu, Select Settings, then Connections, then Bluetooth link, scroll to Setup and select that. Scroll to Power and chose Change. Scroll to On and press Select. The screen should now read "Changed: Power On". 3.Test Your Connection: Close the headset and watch for cell phone to say "Disconnected". Re-open the headset and the phone should be connected automatically and will now display "Bluetooth Connected".
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I had a similar issue on mine. The easy fix was to insert a headset jack and pull it out quickly. I think something got stuck that turns off the speaker after I put the headset in the jack once. If this is the problem, I think you should also see a headset icon when making calls, even though no headset is attached.
You are not alone in this endeavor. A lot of people have this problem.
So, here is what I suggest.
1. Make sure both the headset and the phone are fully charged.
2. Delete the "device" from your phone. I mean precisely that. Go into you cell phone's bluetooth settings and erase your "HS850" from it.
3. Try re-pairing it. Put the phone and the headset in pairing mode and allow it to sync.
This should do it. I always works for me. You usually only need to pair once and every time you use the headset all you should have to do is connect it. I hope this works for you.
Good Luck.
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