The tray light always stay's on

Since you did not post the model: http://hoover.com/support/

Pull out the long rubber piece on the top, clean any debris, replace firmly.

Hair dryer. Remove both tray inserts and dry thoroughly, paying special attention to the sensor area in the center of the upper tray.

Hi there,

To confirm, the filters do stay in their plastic casing when you wash them.

You may find it helpful to refer to this Dyson video guide, which demonstrates each step in the filter wash process: http://www.dyson.co.uk/support/help.asp?article=1943&product=DC24-ALLFLOORS

Always allow up to 24 hours for the filters to dry completely before refitting them.

I hope this information is useful to you, if you have any further queries, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can provide you with the assistance you need.

Kind regards,

Jack
Dyson Customer Service

Make sure that the filter is dry and properly installed. Usually that's what causes the "check brush" light.

There is a shampooer head with shampooer brushroll, water tank, small hose that hooks to the tank, collection tray

Need to use the Kirby shampoo. It goes down as wet suds but you pick up the suds with the vacuum when it drys. Fill tank adding 1 cap full of soap (kirby soap only) per level on the side, this attaches on the side where the bag is attached

After using the shampooer you need to reattach the vacuum bag and main brushroll nozzle as though you were just vacuuming up dirt.

Instructions:

Lift the front of your kirby up (front part with light) open the handle on the dail in the front (if epquipt), remove the power head, put on height adjustment on highest level, turn dial on front of power head until you see 2 red arrows facing each other, unlock by turning knob, power head should come right off, get shampooer out the power head for shampooer with collection tray, make sure dial is set red on red, put on front of Kirby and lock in, turn dial to green on green arrows, fill tank adding 1 cap full of soap (Kirby soap only) per level on the side, this attaches on the side where the bag is attached, line up arrow and notch and turn, to hook up hose put Kirby down to lowest level, notched end of hose hooks in on tray other end on the tank,on/off switch refers to the foam, Turn machine on to lay the foam & scrub carpet, take shampooer back off to extract the foam once it's dry.

Good luck.

Few things:
Make sure the sponge and the valve under the sponge (water tank) is clean.
Make sure you follow the instructions (f you do not have the manual you can find one HERE)
See if the straw inside the water tank is not clogged (happens when you use toilet tissue or some other paper to dry inside of the tank after you shampoo)

Noise - if it is noisy al the time - it may need new shampooer brush roll. Also check the tray - bar brush roll bearings overheat and melt the tray... Never submerse brush roll in water when cleaning it. Clean it simply by lifting the shampooer nozzle and letting it spin for 10-20 seconds. If you have tu put it under running water - put it back in the shampooer nozzle (with tray and shield) put on Kirby and turn it on for 20 seconds or so. If it stays soaken wet - moisture damages barings.

Good luck

The dial regulating suction does not seam to work the vacuum works constantly on the full power and the light indicating overheating stays on.
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
This would depend on the brand and model number you have – without knowing the model or brand of vacuum you have it would be hard to give an accurate answer – the over heating light could indicate some type of clog or blockage and may have nothing to do with the dial to regulate the suction – that merely is a height adjustment …. As this does happen to most vacuums that the overheating light comes on – if there is no problem have it looked at from your local vacuum dealer or repair shop would be the best advice that I could give you.