The battery plug in area is dead but the surge protector side works

If you still have your dead battery connected it will work as long as there's no power loss, there are rare cases this won't happen, you can replace the damaged one for a motorcycle one or even a car battery as long as they're 12 volts and polarity setup is right, inverse polarity will kill the UPS so be careful.

http://www.osibatteries.com/showproduct.aspx?ProductID=9521&SEName=cyber-power-office-power-avr-625avr-ups-system-battery

Here is the replacement battery. Open the unit, disconnect the old battery, connect the new battery, and put the unit back together.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

Yes, it can. I have replaced more than a couple of poorly made Chinese gel-cells after fairly brief service.
Also, you can extend your UPS's service time before the battery is depleted by turning off the monitor and settings the Power Management settings to power-down hard drives after 10-20 minutes.
In my experience, the ratings on UPS systems is wildly optimistic regarding their backup capabilities.
Also; the protection against lines surges caused by even distant lightning strikes is fairly minimal.
If this is in your home, you might consider installing a 'whole house' surge arrester. Depending on the maker, they offer up to $10,000 in damage insurance to cover any losses not prevented by their devices.
The plug-in strips with 'surge protection' have a 50 cent component in them to clamp spikes to ~200VAC and these even get tired with repeated surges and eventually become totally ineffective.
If the battery checks out OK, the circuitry responsible for switching from AC line to backup mode may have already been damaged during the storm.
Switching to the 'surge protector' mode really only provides mildly conditioned AC line and involves no active electronics.

try holding down the power button until it turns on. I had the same problem and this turned the plugs on. good luck.

It certainly indictes a problem with the APC unit a replacement bettry may or may not solve the problem. Do you really need one as you have an anti surge protector?

Hello,

You need a new battery. A battery store such as Batteries Plus can help you. Many Ace Hardware stores will order one for you and in fact, Radio Shack has the most common battery types in store or can get it for you. If you go through Cyber Power you will pay the highest price.

Hope this helped you.

Regards,
Worldvet

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If the battery outlets do not work, typically the Dynex TE685AVR UPS (battery backup) just needs a new battery. These batteries usually last 3-5 years.

The model of the battery is a WKA12-7.5F2 and can be purchased at: http://www.replacementupsbattery.com/Product_pages/wka12-75f2.html.

How old is the unit and have you ever replaced the batteries?

NEVER mix surge protectors and UPS!!!. Doing so overloads whoever of the two gets connected to the wall. This equipment is built to be plugged DIRECTLY to the wall. Your unit just crossed it's inner battery. Take it to a recycling center, then stop on your favorite electronis shop and buy a new one.

You can download the manual from the link below: http://www.sourceresearch.com/cyberpower/cyberpower-pdf.cfm?PdfPage=625_Manual.pdf The "wiring fault" could be serious, as per manual: "This LED indicator will illuminate to warn the user that a wiring problem exists, such as bad ground, missed ground, or reversed wiring. If this is illuminated, user is advised to disconnect all electrical equipment from the outlet and have an electrician check the outlet to insure proper ground." I would turn the UPS off, unplug all equipment, wait 10 seconds, reset the circuit breaker (if tripped) and turn the unit on. If you still have an issue then it's probably fried! Have you had any thunder storms or electrical power outages recently? Check your house insurance because it may cover a replacement unit. Please update the question & let us know if the information given was useful to you - Good Luck!