4 wire hookup. 110v from red to ground and black to ground.only 110 from red to black.very small heating of burners.220 volt input

Are you sure you got the right burners. Sounds like they gave you a 220 volt burner with one wire red and the other black.

The cook top is connected to 220 volts. In the house wiring there are two legs each 115 volts. Usually they connect with a red wire, black wire and the third a neutral. It is likely that at the connection to the unit or at the electrical box a connection has failed or the 220 volt circuit breaker has failed on one leg. A qualified electrician needs to do the repair!






Hope this helps?

white and ground are grounds there should be a ground rial in the fuse box, stove is 220 black and red go to 2 seperate breakers, 25 amps, and 15 amp is for 110 regular outlet

sounds like the old one is 110 volts , and the new one is 220 volts. incompatable, as the 220 ones would work, but at half power if you didnt use the red wire. might work fine. omit the red wire and wee what happens

wire the small white from cook top to ground

from supply
white, black - should be hot then ground

On cooktop
red, black - should be hot white - neutral then ground

If you have a volt meter measure
supply
between white - black 220v
between white or black - ground 110

cooktop
between red - black 220v
between red or black - ground or neutral 110

If the above is confirmed
connect
red (cooktop) to white(supply)
black (cooktop) to black(supply)
white (cooktop) to ground(supply)

Regards

You really shouldn't have tried this. If you mixed up the neutral and hot wire YOU COULD HAVE BEEN KILLED!!!! You also could have burned out the fan motor. The fan operates on 120 volts the rest on 220. On most cooktops the frame is grounded to the neutral. If you connected this wrong the entire outside of the cooktop could be live. You might not be shocked if you have on rubber shoes but if you touched the stove barefooted you could be killed! The house wire should have 2 hot wires usuallly black or red. It really doesn't matter which is which. There should be a neutral (usually white or bare) There can also be a seperate ground wire (usually green or bare) If only 3 wires from house connect the white and green together. The minimum wire size should be #10 fused at 30 amps. Test the voltage between the 2 hot wires. It should be 220. Between either hot wire and neutral or ground should be 110 volts .. IF YOU DON"T KNOW WHAT YOU ARE DOING CALL SOMEONE ELSE. This is very dangerous if hooked up wrong.

Are you sure that is the proper wire from the wall? What you are describing is a 110 volt circuit. THis cooktop should be connected with at least #10 wire and fused at 30 amps. You should have black red and at least white with possible bare ground wire. Assuming somebody used the wrong wire during original install job, you have it connected right. Please replace with heavier wire if it is not #10 Or at least make sure it is fused at no more than 20 amps if smaller wire. (You may sometimes blow circuit breaker if all burners are used on high at once) Use a volt meter and check voltage. If this is a 220 volt circuit you should have 220 volts between black and white and 110 volts from either one to bare ground wire.

 You have Red and Black HOT wires and a Green Neutral - That is 220 volts. From the wall - Black is Normally HOT and White is Neutral. That is 110 volts. If that is a typical household outlet, is will only supply a demand at about 15 amps while running at 110 volts. Your Cooktop will most likely demand somewhere around 50 amps at 220 volts. - Short Answer - You will need to have a 220 volt supply line ran to the cooktop from the breaker. Easy to do but dangerous if you are unfamiliar with high voltage. 

no its 220 red to one 110 line blk to the other 110 line white to neutral should be a solid metel wire to take that to ground