The tray full may be triggered or stuck or another problem may exist. Look for what senses the ice being full and also check with Curtis support:
(another person was tld to do this and it workd:
1. turn machine on . 2. press the select button for 10 sec. then 3. press the power button for 10 sec. and then turn off the machine and unplug it for 6 hours.
I included some links for your convenience. Good Luck
1 How to fix portable ice machine part 1 of 3
Troubleshooting Portable Ice Makers
Igloo ICE102 WHITE User Manual Troubleshooting Guide
SOURCE: My Igloo ice 102C is making a loud noise when it pumps in water to make Ice. How do I fix this
It shouldn't make any loud noises at all. Most likely it's a water pump related problem. Most pumps make loud noises when they are lose from their base due to a broken clip or untighten screw. It could also be caused by a faulty pump. Either way, if you just bought it and have the receipt, return it and have them give you another one.
SOURCE: Igloo model ICE108. Why does the ice full light stay on when there is no ice in the basket?
Because the ice level sensor is stuck in the full or up position. As long as it is there, the ice maker is shut off and will make no ice.
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