It would be good to know the model number and the age of the unit for a better answer but it can be a bad door switch or the shims or washers under the door are missing, broken or wore out causing the door to drop preventing the door from closing the switch
Kenmore Elite 795.75546401 purchased February 2007
Most likely the unit has a bad door switch there is one on each door both switches have to close at the same time. 1 on of the switch fail the light stay on causeing temp to go up inside the top compartment. Also I have seen the main board causing that problem. There was a recall on the model few years back do to the main board failure causing light to stay on all the time. So the easiest thing you can do is to open both doors and close the switches with your fingers at the same time. if the light stays on then you have a bad main board. If that is the case you can call Sears give then the model and serial number ask then if the recall still apply it is almost 10 years so a doubt they still cover that but you can try. Otherwise place the main board
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Open the doors and press the door switch to see of it is operating the lights, if there is no effect when pressing the switch, replace it. the lights being left on while the doors are closed will cause the compressor and light bulbs to do battle as the comp. tries to cool and the bulbs heat the food compartment.
Hi Hope, usually when the door(s) have been opened for longer than 10 minutes, an audio alarm sounds and the interior lights shut OFF. This protects the liner from melting due to the heat produced by the light bulbs. The alarm will sound every two minutes until the doors are closed. Once the doors are closed, the alarm is reset.
The refrigerator will also beep on some models to inform the user that the door has been left open and the cool air is escaping.
If the alarm keeps on going off after the doors have been closed and unit has been reset, I recommend contacting a professional technician so they can diagnose and repair your refrigerator.
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Hi S Soper, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? model info
Kenmore Elite 795.75546401
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