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This is a rhetorical question. You have spent long time on internet until your R4 50MB became exhausted and your airtime was programmatically been used on the internet. Please make sure that u buy more MB than airtime to avoid this situation.
This is a legal problem. You need to write to their Customer Service department stating what you are supposed to be getting for your payments and what you are not. If you are using the internet you may onlt be entitled to a part refund, otherwise ask for a full refund until the proper supply starts.
Keep a copy of any letters you send or eceive, and dates and times and notes of any phone calls.
Even better if you joined Which? magazine as they have a free legal service
You first need to buy R60 airtime for the network you are using such as MTN, Vodacom, Cell C etc. That R60 will be the amount you need for (BIS) Blackberry Internet Service. You need BIS to enable BBM (Blackberry Messenger) to work. Once you have topped up your airtime with R60, you need to dial *141*11# which should bring up the option to activate BIS. Choose BIS and not any other option. BIS is usually option 1, but just make sure you select to activate BIS. Once BIS is activated then you can go onto BBM (Blackberry Messenger) and you should be able to send messages. You then have internet access as well. The great thing about the BIS is that it lasts for a month, without you needing to pay anything after the R60 to send as many messages as you like for free on BBM, plus you can use the internet on your phone as much as you like too! I am experiencing a problem getting BIS on my Blackberry Curve which I shall ask a question about on this site!! Good luck :)