Door doesn't shut rite

1st = try to determine why freezer is not freezing.
fridge is cooled from freezer.
water may not be flowing because freezer is not cold enough to make ice.

Verify freezer door is closing and seals are sealing. If you slam the fridge door closed and the freezer door moves there is a problem.

A precut seal will be expensive so please don't expect the price to be reasonable should you find one. Sears uses a longer number to list model numbers like 312.215478 as an example. Where can I find my model number? Let me know if you have questions, Thanks Sea Breeze

This issue sounds tricky. I recommend you callthe Sta Rite technical support at 888-782-7483 and they should be able to helpyou figure this issue out.

I hope this helps.

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on. You probably need two.

The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on. You probably need two.

The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on. You probably need two.

Look for something not pushed in far enough on the shelves and the Ice bin. Make sure the cabinet frame and the seals are clean. The doors should be closing on their own once they reach the halfway closed point. If all these are correct then the gaskets may be worn out, but unless torn they do not usually need replacing.
Eric

You can peel back the seal looking behind it and there should be screws all the way around it. Or you problem could be caused by- The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.