How can I keep my email address but leave my btland line account?

Violet,
Try accessing your mail with your mail settings on a different device, to make sure the account is not hacked.
Keep track of all your accounts, passwords and return addresses you connect to your accounts, so the provider can send you an email, when you have any trouble with one of your accounts.

try this....

Recover a Forgotten Gmail Password

To reset your forgotten Gmail password:

• Make sure you either
  • have a secondary email address specified for your Gmail account or
  • you have not logged into your Gmail account for 5 days.
• Follow the Can't access your account? link from the Gmail log-in page.
• Make sure I forgot my password is selected.
• Type your full Gmail email address under Email address.
• Click Continue.
• If you have set up a secondary email address for recovery:
  • Make sure the desired email address is selected following Get a password reset link at my recovery email: under Choose how to get back into your account..

Hi
Go to Google and create a new email account, using the email address and password that you want (not your existing one !). Go to your existing gmail account and forward any emails and contacts you wish to keep to your new account. Make sure everybody who you want to knows your new address.
Run the two accounts in parallel for a while to confirm that you have transferred all the contacts you want, and then simply ignore your old account and let it lapse.
I have yet to find a way to positively delete a gmail, hotmail, or BTmail account without letting it lapse by not using it.
Cheers

Every iPad should be capable of sending email. You first have to setup the account, in settings, then email, then add new account.
While entering a new account, you have to fill in all settings correct, so you need to know it it is a POP or SMTP server, you must fill in the complete and correct e-mailadres and server name and the correct password. if filled in and you press next, the program will check the validity of the address. Only if the address exists and the password is correct it will tag everything green. Then you can use the mail address. It must be an existing mail address. You can't create new addresses in that part.
I'm not sure if you are running the iPad on a G3 or G4 network from BT, because that firm can try to block other mail, to save bandwidth, but I don't believe that.
You should be able to setup the BT account. If you keep having trouble setting up the BT account, visit a bt store and ask them to setup your mail address

Ask BT, by logging in to your BT account.
They gave you a BT account and can provide an email address.
If you don't want e-mail with BT, you could open a free account on Gmail, Yahoo, Microsoft and lots of other providers.
Just goto Gmail.com or Yahoo.com and click on new account. Fill in the boxes and see if the name you choose is free.

Sign out of your gmail account. Create a new account.

To receive emails from the second account
Next, in order to see emails sent from your secondary to your primary account, you should set up forwarding. Keep in mind that you can also forward emails from your primary to your secondary account should you want all messages from both emails in both inboxes. To set up forwarding:

1. Click the gear in the top right.
2. Select Settings.
3. Select the Forwarding and POP/IMAP tab.
4. Click Add a forwarding address in the "Forwarding" section.
5. Enter the primary email address
6. For your security, we'll send a verification to that email address.
7. Open your primary email account (signing out of the secondary account), and find the confirmation message from the Gmail team.
8. Click the verification link in that email.
9. Back in your secondary account, refresh the page.
10. Select the Forward a copy of incoming mail to option and make sure your new forwarding address is listed in the first drop-down menu.
11. In the second drop-down menu, choose what you want Gmail to do with your messages in that secondary account, such as keep Gmail's copy in the Inbox or archive Gmail's copy.
12. Click Save Changes at the bottom of the page.

Gmail, Google's email service, provides you with a free, online email address.
Your Gmail account is vulnerable to hackers if you don't take adequate steps to protect it.

Create a strong password that contains a mix of numbers and letters.
Use both upper and lowercase, and consider adding symbols.

Change your account's settings from HTTP to HTTPS.
Even if you take the necessary precautions, someone may still hack your account.

By checking various Gmail settings, you can determine if someone has hacked your account.
Sign in to your Gmail account.

If your password doesn't work, someone has compromised your account.
If your login works, scroll to the bottom of the Gmail screen until you find the Last Account Activity line.

Click "Details."
This opens a new window with all your recent account activity.

Check the Location box for any activity outside your area or from a strange IP address.
This is a sign that someone hacked your Gmail.

Click "Sent Mail" and look for any strange messages sent from your address.
If you find messages there that you didn't send, someone may have hacked your account.

Click the gear-shaped button on the top right side of the Gmail screen.
Choose "Mail Settings" from the drop-down list.

Check the Signature box to make sure no one changed it.
Hackers sometimes place links to malicious websites in this area.

If you send an email to someone and he unknowingly clicks one of these links, it can infect his computer.

Check the Vacation Responder section for a similar reason. Make sure no one has changed it or placed outgoing links.

Click the "Accounts and Import" tab at the top of the Settings page.
Click "Change Password Recovery Options" in the Change Account Settings section.

Enter your password if Gmail prompts you.
Check the Email section to make sure there are no strange addresses listed as a recovery email address.

If a hacker places one of his email addresses in this section, he can recover your password even after you've changed it.

While on this page, check your security questions to make sure no one changed them.
Close the "Recovering Your Password" page and return to your Gmail Settings page.

Check the "Grant Access to Your Account" section.
Unless you've added an account here, it should be empty.

If someone hacked your Gmail, you may find that he has added himself to your account in this section.
This means he can read your email and send messages from your address.

Click the "Forwarding and POP/IMAP" tab.
Check the Forwarding section to make sure no one changed it.

Check the POP Download section and the IMAP Access section.
Unless you enabled them in the past, POP and IMAP should be disabled.

Hackers use these options to gain access to your messages.
Click "Save Changes" if you altered any settings.

o cancel a Gmail account and delete the associated Gmail address:

• Go to Google Account Settings.
• Open the Products page.
• Click Edit under Your products.
• Click Remove Gmail permanently under Delete a Product.
  • You can also choose Close account and delete all services and info associated with it to remove your entire Google account (including your search history, Google Docs, iGoogle page, AdWords and AdSense as well as other Google services).
• Make sure Yes, I want to permanently delete [email protected] and remove it from my Google account. is checked.
• Enter an email address different from the address associated with the account you are closing under New primary email address.
  • Gmail may already have entered the secondary address you used when creating the Gmail account.
  • The alternative email address becomes your new Google account user name.
  • Make sure you enter an email address to which you have access. You need that access to complete deleting your Gmail account.
• Enter your Gmail password under Current password.
• Click REMOVE GMAIL.
• Open the "Gmail Removal Confirmation" email from "[email protected]" at the email address you specified as your new.
• Follow the deletion link in it.
• Type your Gmail password under Password:.
• Click Verify.
  • Keep in mind that you cannot undo this step.

Try to open the account and deactivate/delete. Contact bt.

In case your bt yahoo account is tide up to their corporate e-mail good chance that they might hold it. Your best option is to export all the mails that you need to keep and your address book.

Open a g-mail if you don't have one, they have a good size for FREE.

Once you sign up, forward all the mails and all your contacts to that new e-mail account.

Make sure you read their TOS (Terms of Service) to make sure that they can't hold anything against you.

Hope this helps,

J-inno