Says out of paper when it is loaded on the tractors and loads to start position.

Time for a valve lash adjustment.

When trying to print on continuous stationery, the display may show "Online Single Load". This will occur if the printer is expecting to print on single sheet paper even though you may want it to print on continuous paper. To clear the error follow this procedure. • Take the printer off-line by pressing the Online key • Press the Setup key • Press the key under "Paperway" in the display • Select Tractor 1 (or Tractor 2 if fitted/required) • Press the key under "Set" • If the job still refuses to print try loading the printer with a single sheet of paper to clear the command. To do this remove the tractor feed paper and close the cover on top of the tractors but not the outside cover. You will see a guide into which put a single sheet of paper and press the key under "Load" in the display. • The printer should commence printing. If it does not, then press and hold the key under "LF/FF" to eject the single sheet. Now follow the instructions above again to select the Tractor. The display should read "OnLine Tractor Load". Load the tractor fed paper into the Tractors and press the key under "Load". The printer should now be ready to print. Check your software settings for the correct paper path type. Ensure that the display does not show "Manual" otherwise you will have to clear this error in the same manner as you have for Single sheet

I am sure your paper release lever is in single sheet position in which case the printer pulls back the continuous pater to allow you to add single sheets. Check and comment.

Paper Loading

Rear Feed, Continuous Forms

Use the rear-feed path for printing on single-thickness,

continuous-form paper.

Use the single-sheet path (top feed) for graphics or charts.

! If you have paper in the paper path, be sure to remove it

before installing rear-feed paper.

1 Lock Lever

2 Upper Tractor Cover

3 Pins

4 Lower Tractor Cover

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1 Move the paper lever to the position marked "REAR."

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2 Grasp the tabs lift off the paper separator.

3 Pull up on the lock levers and open the tractor covers.

Then, move the right tractor to fit the width of the paper.

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4 Place the first two holes in the paper over the tractor pins

on either side. Close the tractor covers.

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5 Move the left tractor to align the edge of the paper with

the appropriate reference mark (1). Then, push back the

lock lever.

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6 Adjust the position of the right tractor to center the holes

in the paper on the pins. Then, push back the right lock

lever.

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7 Install the paper separator. Place the wire guide (1) on the

pull-up roller assembly (2).

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8 Press FF/LOAD. The paper feeds into the printer.

! The factory default setting for the Top of Form (where

the printing should begin) is one inch down from the top

of the page. To change the setting, see "Using Your
Printer, Top of Form (TOF)."

Top Feed (Single Sheets)

Use the single-sheet path for letterhead stationery, memos,

and individual envelopes.

! If you have continuous-form paper in the path, press

PARK to remove it before loading single sheets.

1 Make sure the printer is on and deselected (SEL light off).

2 Place the paper lever in the position marked "TOP."

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3 Open the carriage cover. Raise the paper separator to the
single-sheet position.

4 Make sure the wire feed guide (1) is secured in the sheet

guide.

5 Adjust the paper feed guides (1) for the width of the paper.

Place a sheet of paper in the separator. The paper will feed

into the printer.

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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year!

Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

The printer is indicating that the paper path has been changed (either via the control pannel on the printer or by escape command) to the single sheet feeder.
I guess you are using Continuose Paper fed into the tractors at the front of the printer (Tractro 1), if this is the case you need to go into the menu on the printer and change the paper path back to Tractor 1.

Take the printer off-line by pressing the Online key
Press the Setup key
Press the key under "Paperway" in the display
Select Tractor 1
Press the key under "Set"

This should change the peer path to the front Tractor, if this does not work power the printer OFF and disconnect it from the computer system. Then power the printer back on again and again try changing the paper path as described above.
If you get the message LOAD SINGLE only when you send data to the pritner you need to check the paper path selected on the computer system.

Sounds like the paper path has been changed I guess you are using the front Tractor (tractor 1) to load continuose paper.
You need to go into the menu and change the paper path back to Tractor 1.
Disconnect the pritner from the computer system, and power the printer off and back on again to clear the buffer.

Take the printer off-line by pressing the Online key

Press the Setup key

Press the key under "Paperway" in the display

Select Tractor 1 (or Tractor 2 if fitted/required)

Press the key under "Set"

This should change the paper way back to Tractor 1

Continuous forms paper fed through the front of the printer also uses either the Front Push, Rear Pull, or Push-Pull tractor configurations. Make sure this is set correctly or it will reverse your margins.

It could also be your software. When you print through windows it's using the Microsoft system font controller, but your software could be setting font, margins, and alignment by the settings in the printer not in the driver. So if the first doesn't work, set your system back to align left then go into the printer configuration menu on the device and adjust the margins there.

try pressing the load/eject button and switch off the printer then switch on again

Paper detection switch on tractor feed unit is probably faulty. Replace the tractor feeds.

Hi-

When you said line feed do you mean the Top of form?

hope this helps

1. Make sure the printer is turned on and the desired tractor is selected (the corresponding tractor arrow should be lit).
2. Open the upper cover.
3. Press the Top of Form button to enter top-of-form mode. The printer beeps once, and the Top of Form light turns on.
4. Use the Micro Feed buttons to feed the paper to the desired top-of-form position. The “A” on the ribbon protector shows you where the bottom edge of your first line of text will print. This position is based on the first printable line of text. If your software inserts a top margin of five lines, your text will actually print five lines below the top-of-form position.
5. Press the Top of Form button again to exit and save your new top-of-form position. Then close the top cover.

Keep me posted if you have inquiries, thanks!