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Handset display says "Connecting" I can't deregister. How can I get the handset to display "not registered"?

No matter what I do the handset display says "Connecting". Tried deregistering them, removed the handset battery. When I connect the battery the only things on the display are "connecting" , the battery level meter, and on the lastline there is a "--:--" and "--.--"

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  • 186 Answers

The procedures to deregister are, of course, specific
to each make and model number of cordless phone.
All of them are a LOT more involved than simply
removing the battery.

For some AT&T, VTech, Uniden, & GE model numbers
you might try the following:
=====================================
For many AT&T models it is simple:
1. When the handset says "Connecting..."
enter *331734 [menu]
it will soon (chirp) and display "Not registered"
=====================================
For many VTech models it is a bit more involved:
1. Start by taking off the battery compartment cover.
2. press [menu]
3. scroll up/down to "Settings"
4. enter * 7 8 9 0 #
5. if display reads "Test Base",
scroll to "Test Handset", press [select]
scroll to "next page", press [select]
6. scroll to "Register Clear?", press [select]
7. display asks "Confirm?" or "Register Clear??",
press [select]
8. display reads "Ok" (chirps), press [ off ]

9. UNPLUG THE HANDSET BATTERY
(this is why the cover is off)
10. Wait ~30 seconds, re-connect the battery &
replace the cover
11. display reads "Not Registered"
=====================================
For many Uniden models:
1. Press and hold the [END] and [ # ] keys at the
same time, after a few seconds the display reads
2. "System Reset, Deregister Handset"
3. scroll to "... Base Unavailable"
press [SELECT]
4. Handset (chirps)
press [END]
5. display reads "Not Registered, Place in base..." =====================================
For some GE models:
1. press "program[mute]"
2. scroll to "Handset Setup" press "program[mute]"
3. scroll to "Deregistration" press "program[mute]"
4. scroll to "Yes" press "program[mute]"
5. display reads "Not Registered"

=====================================
Once you have the handset displaying "Not Registered"
you can follow the User's Manual instructions to register
the handset.

The model number for your cordless phone is shown on
a small sticker underneath the battery in the handset --
enter this number at www.manualslib.com to get a free
copy of the User's Manual if you need it.

Good luck!
------------

Posted on May 14, 2016

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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try2help

  • 1 Answer

SOURCE: DeRegistering a Damaged Cordless Phone????!!!!

If you are still looking for an answer on dereg of a handset, the manual says Menu - 0-0-2 then 3-3-5-OK then select the handset you want to cancel/deregister

Posted on Feb 17, 2008

Anonymous

  • 5 Answers

SOURCE: How to clear all registrations from the base

One has to completely deregister all handset by pressing end and # keys together till complete de registration is shown on handset screen. if the de registration is not done as above stated method the hand set will not register will show connecting on hand set screen.

Posted on Nov 07, 2008

Anonymous

  • 1 Answer

SOURCE: DeRegistering a Damaged Cordless Phone???!!!!

I have a Panasonic KX-TG6700 base unit and KX-TGA670B handsets. We had a similar problem where we were no longer able to deregister the handset using the handset itself. We wanted to be able to use that slot that the broken phone was still occupyng. The solution that we found in the manual online was to hold down the intercom button for 3 seconds until the "in use" light turned on. Then press and hold the number of the extension you want to deregister until it beeps. At this point the base unit has freed that extension.

Posted on Jan 16, 2010

Anonymous

  • 2 Answers

SOURCE: how to deregister a handset without the base with which it orginally registered

Uniden TRU 8888Handset Reset (De-Register): 1. Remove Battery. 2. Reconnect battery while holding down "*" and "#" key. 3. Then press the right upper soft key under the LCD. 4. Press the "End" key. 5. Phone will be ready to register to the base.

Posted on Feb 19, 2010

Anonymous

  • 5 Answers

SOURCE: nEED TO DEREGISTER LOST HANDSET

The "END" and "#" key combination can be used for several purposes:

1) If wanting to use an ALREADY REGISTERED HANDSET on an alternate base, and if if the INITIAL BASE isn't available to deregister the handset:

1a) Press "END" + "#" until it for 5+ seconds (wait for it to beep)
1b) Choose the "Base Unavailable" option
1c) That'll deregister the CURRENT HANDSET so that it can be re-registered on ANY base.

2) If a BASE has a handset registered to it which you no longer want registered but the registered handset is missing or broken:

2a) Grab another WORKING handset which is properly REGISTERED to the BASE in question
2b) Press and hold the "END" + "#" key for 5+ seconds (wait for it to beep)
2c) Choose the "Deregister HS" menu option
2d) Pick the REGISTERED HANDSET # to de-register. (Every other registered handset EXCEPT THE ONE YOU'RE ON will appear in the list!)

Posted on Mar 19, 2010

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Related Questions:

1 Answer

Why does screen indicate "searching"?


The handset cannot communicate with its base.

When the handset cannot establish its secure (encrypted) radio
link with the base it is 'paired with' or 'registered' to, it will first
say "Connecting....", then it will display "Out of Range or No
Power at Base", then it settles at the infamous "Searching..."
display.

Although rare, the registration between base and handset can
become corrupted and lost so that we must de-register and
then re-register the pair.

First, ensure that power is 'on' at the base (a more common cause)
and the cradle will charge the handset, etc.

Second, be sure the handset battery is well charged as a weak battery will interfere with the registration process.

Then try the following ( 'works for the D1680, D1481, and similar):

To deregister the handset:

1. Press and hold the [END] and [ # ] keys at the same time,
after a few seconds the display will say
"System Reset, Deregister Handset"
press [SELECT]
scroll to "Base Unavailable"
press [SELECT] (chirps) press [END]
display reads "Place in base..."

Next, to re-register the handset:

2. Set the handset into the base cradle and wait,
after ~30 seconds the handset should display
"Handset #" and be good to go...
or it will display "Registration Failed"

Good luck!
--

Mar 20, 2016 | Uniden DECT 6.0 Cordless Phone

1 Answer

DECT 6.0 cordless. Why won't it register the handset when placed on the base?


This could be several things.... the simplest is that a weak
handset battery can interfere with registration. Or,
does the handset display say "Connecting..." or
"Searching...." or "Out of Range / no power at base ..." ??

In these cases the handset is registered to another base and
must be de-registered before it can be registered again.

To deregister the handset:

Press and hold the [END] and [ # ] keys at the same time,
after a few seconds the display will say:

"System Reset, Deregister Handset"
press [SELECT]

scroll to "Base Unavailable"
press [SELECT] (chirps) press [END]

display reads "Place in base..." and it should be ready to
register.

Good luck!

Dec 28, 2015 | Uniden Lands Phones

1 Answer

Can't seem to deregister the used HS I bought on Ebay since I don't have it's base.


1. To de-register the orphaned handsets from their old base:
When the orphaned handset says "Connecting..." or "Out of..."
enter *331734 [menu]
and it will soon beep and display "Not registered"

2. To register the new handset to your base:
press the "Handset Locator" button on the base and hold
it until the "in use" light comes on ( ~ 4 seconds ),
then release the button and set the new handset into
the base phone cradle. After ~ 30 seconds it will beep
and display "Handset #" (next in sequence).

3: Note: the base handles a maximum of 12 handsets.

If your system was fully populated ( ie, a handset is
already # 12 ) you will have to clear all the handsets
from the base and re-register them all in sequence.
( it is the only way to 'rescue' the places occupied
by the lost handsets ).

To clear the base of all registrations:

1. Press and hold the the "Handset Locator" button
until the "in use" light lights and then starts to blink
( ~ 10 seconds ), release the button --
then press it again briefly while the "in use" light
is still blinking.

2. The base will beep and all handsets that were registered
will display "Not Registered"

3. Follow the instructions above for each handset
in turn to re-register them:
press "Handset Locator" ~ 4sec ( in-use light on ),
set handset into the base cradle, etc.

The manual is available from: www.manualslib.com
but does not fully describe these procedures.

Good luck !

Nov 27, 2015 | AT&T DECT 6.0 Expansion Accessory Handset...

1 Answer

HandsetS #2 and #3 work properly. Handset #1 has a display screen with correct datet and time -- but no dial tone, How can I fix this?


This sounds like Handset #1 has lost its "registration" with
the base. De-registering & re-registering is often easy.

First, be sure the handset battery is well charged as a
weak battery will interfere with the registration process.
Then try this ( 'works for the D1680, D1481, & similar):

To deregister the handset:

1. Press and hold the [END] and [ # ] keys at the same time,
after a few seconds the display will say
"System Reset, Deregister Handset"
press [SELECT]
scroll to "Base Unavailable"
press [SELECT] (chirps) press [END]
display reads "Place in base..."

Next, to re-register the handset:

2. Set the handset into the base cradle and wait,
within ~30 seconds the handset should display
a "Handset #" and be good to go.

Good luck!
--------------

Nov 26, 2015 | Uniden DECT 6.0 Cordless Telephone...

1 Answer

Having problem connecting: handset out of range


This sounds like the handset has lost its "registration" with
the base. De-registering & re-registering is often easy.

First, be sure the handset battery is well charged as a
weak battery will interfere with the registration process.
Then try this ( 'works for the D1680, D1481, & similar):

To deregister the handset:

1. Press and hold the [END] and [ # ] keys at the same time,
after a few seconds the display will say
"System Reset, Deregister Handset"
press [SELECT]
scroll to "Base Unavailable"
press [SELECT] (chirps) press [END]
display reads "Place in base..."

Next, to re-register the handset:

2. Set the handset into the base cradle and wait,
within ~30 seconds the handset should display
a "Handset #" and be good to go...

Good luck!
--------------

Oct 05, 2015 | Uniden DECT 6.0 Cordless Phone

1 Answer

Deregister cs-6629 handset


If your handset will not deregister, before registering it on a base. Here are the steps;

Menu/Select *7890#
It will display "Test Base" arrow up to "Test Handset"
Press Menu/Select It will display "SW Version"
Arrow up to "next page"
Menu/Select to display "Regstr Clear"
Menu/Select to display "Reg Clear?"
Menu/Select you should hear a beep.
Unplug battery and wait 10 seconds. Lug in battery and place phone in base to register it.
No other handset can be in use when you register new handsets.

Worked great for my 3 handsets that were registered to a base that went bad.

Nov 26, 2012 | Vtech DS6151 Cordless Phone

1 Answer

System error #1 Panasonic kxtg2770


spacer.gif spacer.gif
1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.

ts_hsinset_locator.gif

*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850


spacer.gif
spacer.gif
1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.

ts_hsinset_locator.gif

*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850


spacer.gif
spacer.gif
1) Press FUNCTION on handset. Then, using the Navigator key, press Down (V) 4 times, Right (>) 1 time, Down (V) 7 times, Right (>) 2 times.
Handset display shows as follows.

ts_hsinset_mute.gif

*Skip this step when handset already shows as above.

2) On base unit, press MUTE. (MUTE LED flashes.)

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Dec 04, 2010 | Panasonic KX-TG2770 Phone System w/...

2 Answers

Vtech 6.0 deregister


Getting startedReplace a handsetIf you want to replace a handset or reassign the designated handset numberof a registered handset, you must deregister all the handsets and thenindividually register each handset.To make deregistration easier, read all of the instructions on this page beforeyou begin. To deregister all handsets:Press and hold FIND HANDSET on the telephone base for about 101.seconds (until the IN USE light on the telephone base turns on and starts toflash), then release FIND HANDSET.Press and release FIND HANDSET again. You must press FIND HANDSET2.while the IN USE light is still flashing. The IN USE light flashes forapproximately seven seconds.All system handsets show CONNECTING... The deregistration process3.takes about 10 seconds to complete. All handsets show NOT REGISTEREDwhen the deregistration completes.If deregistration fails, you might need to reset the telephone and try again.To reset:1.Pick up the registered handset and then press talk/flash.Press OFF/CLEAR and place the handset back in the telephone base.2.-OR-1.Unplug the power from the telephone base, then plug it back in.You cannot deregister a handset if any system handset is in use.

May 29, 2010 | Vtech Cordless 6041 Phone

1 Answer

I need the base id for a vtech house phone model number 6772


It sounds like you are trying to register the handset(s) to the base. Once the handset is charged, if you see 'Searching for Base' on the display,(The bold is for your question specifically but I thought you may like all of the information for getting a phone hooked up) ON the Base unit press MENU, scroll down to Display Base ID, press OK, and the Base ID code will display. If NEW appears in your handset display, press the soft key under it and enter the base ID code you found in the base display. If 'New' does not appear on your handset, press MENU and then scroll down to REGISTER. Press OK and then enter the base ID code. If the handset is already registered, please deregister all then register again. To deregister a handset which is registered to the base model 20-2431, Using the soft keys on the base, press the 'MENU', then press the down arrow once until 'SETUP BASE' is highlighted. Press 'OK'. Press the down arrow 6 times, until 'DEREGISTER ALL' is highlighted. Press 'SET' . If your handset is registered to the base model 20-2481, Using the soft keys on the base, press the 'MENU', then press the down arrow twice until 'SETUP BASE' is highlighted. Press 'OK'. Press the down arrow 7 times, until 'DEREGISTER ALL' is highlighted. Press 'SET'.


Benjamin

Jul 11, 2009 | Lands Phones

2 Answers

NEED TO DEREGISTER LOST HANDSET


The "END" and "#" key combination can be used for several purposes:

1) If wanting to use an ALREADY REGISTERED HANDSET on an alternate base, and if if the INITIAL BASE isn't available to deregister the handset:

1a) Press "END" + "#" until it for 5+ seconds (wait for it to beep)
1b) Choose the "Base Unavailable" option
1c) That'll deregister the CURRENT HANDSET so that it can be re-registered on ANY base.

2) If a BASE has a handset registered to it which you no longer want registered but the registered handset is missing or broken:

2a) Grab another WORKING handset which is properly REGISTERED to the BASE in question
2b) Press and hold the "END" + "#" key for 5+ seconds (wait for it to beep)
2c) Choose the "Deregister HS" menu option
2d) Pick the REGISTERED HANDSET # to de-register. (Every other registered handset EXCEPT THE ONE YOU'RE ON will appear in the list!)

May 08, 2009 | Uniden TRU8866 Cordless Phone

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