Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System Logo
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Katie Burnett Posted on Mar 13, 2016
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Why is there water on my floor underneath the refrigerator?

I have checked all lines and connections with no leaks being found, There is ice build up in the freezer does it need to be defrosted?

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L Pfaff

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  • Whirlpool Master 11,573 Answers
  • Posted on Mar 13, 2016
L Pfaff
Whirlpool Master
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Katie, yes defrost freezer.

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If you have a Whirlpool, Maytag, KitchenAid, Roper, Estate or Kenmore defrostable refrigerator, that is leaking at its bottom and building up ice, you may have a plugged bottom drain line. This video will show you how to unclog this line.
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When refrigerators leak water it usally is a sign that the defrost drain found inside the rear of freezer and behind the rear panel of freezer has become clogged with ice or gunk. Sometimes the pan below refrigerator has a crack and allows water to leak onto floor. Please click here=> Leaking Refrigerators Just What may Be HappeningYou will at times see water build up inside freezer bottom especially on bottom freezer refrigerators. This will take a little reading over to understand what may be happening. Click Here=> Leaking Refrigerators
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Hi this problem could arise due to various reasons so lets find out what could it be the cause.

1)In the back of your freezer compartment is the drain hole. It's very common in GE for the drain to freeze up. With the drain hole plugged up, your freezer will continue to defrost the evaporator, but not the water in the drain hole. So the water builds and freezes, builds and freezes until it eventually overflows into the air diffuser for the fridge causing the leaky fridge problem."Heat Probe" that can be installed.This will prevent water from freezing up in the drain hole allowing it to drain as designed

2)Inspect the door seals and the sides of the refrigerator around the doors. If you see any beads of water or moisture, then the door seals may be failing to create an air tight seal which causes the cold air from the refrigerator to escape and form condensation around the doors. Sometimes you can solve this problem by applying a light film of gasket lubricant to the existing seals or just cleaning them of any debris with a warm soapy rag. If they still don't seal well after you apply lubricant, or clean them, you may need to replace the entire seal assembly.

3) If the water is coming from the freezer but you think that the defrost drain pipe is clear, then it may be coming from the ice maker. Check the ice maker for cracks in the unit's body or a misalignment of the water supply line. Make sure that the water supply spout in the freezer lines up with the ice maker's water supply cup.

4)Check the ice maker copper water supply line, your ice maker water filter, and the plastic ice maker water supply tube for any cracks, splits or connection leaks. If you find any leaks, remove the leaking part and obtain a replacement at the hardware store.

5)Your leaking refrigerator may just have a cracked or damaged drain pan. Your fridge regularly drains water into this pan to prevent water pooling in the fridge itself. Evaporation takes care of the rest. Look underneath your fridge where the drain pan sits and pull it out for inspection. If it has a crack or is otherwise damaged, contact the appropriate retailer about getting a replacement as soon as possible.

6)If your leaking refrigerator is draining inside as opposed to onto your floor, you're probably dealing with a clogged defrost drain. Your fridge is constantly producing condensation inside the freezer, and that condensation drips down the defrost drain into a drain pan underneath the unit. This defrost drain can become clogged with debris or, more often, it freezes shut. Look in your refrigerator manual to locate your defrost drain, and take the appropriate steps to unclog it (inundating your drain with warm water will often do the trick).

Note:Switch you Refrigerators for more than 8 hours and let the frost melt fully use hair dryer and now switch on and check you are getting leak.

post a comment for further assistance.

Thank you for using fixya have a nice day:-)
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1996 Frigidaire Fridge/Freezer.... The fridge is leaking underneath suddenly, soaking a full sized towel every 2 hours. The water rung out of the towels is slightly brownish in color. No leaks can be...

I'd check the water supply line to the fridge. If kinked of damaged, may be the source of the leak (make sure that the the connection point to the building's cold water pipe isn't leaking - and simply running down the supply line to the fridge!)

Of course, it could be a cracked solenoid valve (turns water on and off when the ice maker calls for water for ice), loose or broken clamp, broken filter (if equipped), etc. All these connection points in the water supply lines should be visible.

Unplug the fridge as soon as you can reach it before working on a wet floor with live electricity.

Please rate my reply if it was helpful - good luck!
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Sometimes the water inlet are of an ice maker for no reason will freeze up preventing water from reaching the tray and making a mess. What will happen is the ice maker fill tube on the back of the cabinet also freezes up. As a result the icemaker tries to cycle pressure then builds up in the plastic feed line to the fill tube. This pressure build up in a very "low pressure" plastic line causes that plastic line to push itself out of the press to fit connections (fittings) at the back of the unit or under the unit. Hence the next cycle it just ports water to the now open line causing water to go to the floor instead of the icemaker.

You can locate the source of the leak by simply following the plastic fill tube and re-insert it into the fitting. You still need to find the ice build up that caused the initial leak and melt that ice buildup with a hair dryer or a fan until it is clear. Once you clear the ice blockage (near the rear of the icemaker) it should work normally again.
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Sounds like ice build up on the freezer coils. Disconecting the water line doesn't stop regrigerant from flowing through the coils since they are still working. Easiest way would be a hair dryer to melt the built up frozen consensation. After you should see no water on the floor and you can turn the water back on (i assume the water is for your ice water and ice cube tray).
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The ice trays bust be cleaned to prevent calcium build up. This will prevent the ice from froming in trays.
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unplug it again , sounds like your drain line has frozen, instaead of defrost water going down the tube and under refrig in drain pan, becuse tube is frozen its draining into freezer compartment and eventually spilling out through front of unit. totally defrost unit and behind back wall of freezer youll see a metal trough designed to catch water, in the center (under the ice is gonna be the drain hole, pour boiling water down until it runs freely
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