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Fay Finlay Posted on Mar 05, 2016
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Turbo head has stopped spinning - Dyson DC39 Multi floor canister vacuum cleaner

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  • Official Brand Answer 2,572 Answers
  • Posted on Mar 09, 2016

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Hi Fay, it's Jack at Dyson.

If your DC39 Multi Floor's turbine head has stopped spinning, this could mean there's a blockage in the turbine head, wand, hose or lower duct hose. This could reduce the airflow passing through the machine, which in turn will affect the turbine which powers the rotating brush bar.

It's also a good idea to check the Turbine head is free of any threads, hair or other obstructions:

turbo head has stopped spinning - turbo-head-stopped-spinning-yb2iqq4t3gdfozzh4fdwdnjv-3-0.jpg

If you need further help once you've given this a go, you can reach our experts at the Dyson Customer Helpline by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

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Took appart turbo brush and don't know where to put belt to make brush spin...what two things should it connect?

http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=541327
Generic problem for all Vacuums
Took apart turbo brush and
Posted by kristinscull on Apr 24, 2008
Took apart turbo brush and don't know where to put belt to make brush spin...what two things should it connect?


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
There are 2 types of Turbo Brushes, the electric type driven by a power head or power nozzle most likely used on a canister type vacuum or a central vacuum driven by electricity and there is an air driven power head. In either case the belt should be riding on the brushroll pulley on the end or if it is an air driven power head, sometimes the pulley section is in the middle, and the other end would run off the motor pulley / shaft. If you have a flat belt it is suggested that you change the belt every 4 to 6 months, if you have a geared belt, suggested change would be one year or so. I am not sure on the Brand of turbo brush you have, but you can refer to your local vacuum cleaner dealer in your area or the yellow pages, or contact the manufacturer for a phone # or website address, some times if you have a air driven turbo power brush it may be cost efficient to replace the brush instead of repairing the turbo brush. Just a suggestion.
Example: www.turbobrush.com – this may or may not be the website address not knowing the brand name.
Thanks, Don – The Vac Man
Go Ahead. Use Us.
Apr 24, 2008 • Vacuums
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