I picked up a 64GB Sim card but once installed, it hasn't fixed the memory storage issue-still have that Circular icon in the upper left corner.
Check to see that you did not get too large a card for the phone. Your manual will tell you the limits you have to abide by.
You need to manually move the files in the phone to the 64GB card.
There is an app called "My Files" (depending on the operating system you have) it should be something like this:
1) Open My Files App.
2) Locate and tap "Device storage" under the "Local storage" section.
3) Locate, tap and hold on the folder/file you would like to move to the new card.
4) Locate and tap the menu button, depending on the device, it may look like 3 dots at the top right of the screen. - Some phones have menu button on the opposite side of the back button.
5) Locate and tap "Move", this should bring you to a screen where you can pick "SD card" which is the 64GB you bought.
6) Tap on "SD card" and finally locate and tap "MOVE HERE" to begin the transfer.
This is how you free up memory on the device using the card you purchased, the phone *should* move all new picture you take with your camera(phone camera) to your new 64GB card automatically.
Please tell me if you need me to clarify something.
-Mike
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Thanks Richie46. I checked with a Verizon store and they recommended an 8GB SD card. You're spot on! Thanks. Now, I just have to find one compatible to my phone. I'll have to purchase it on line, as of the four stores I visited, no one carries that smaller GB size. I appreciate your assistance.
If you can verify the SD card, That would be great, if not, thanks again.
Any card will do. Should cost you about five/six bucks including shipping
Thanks again!
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