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This can happen for a number of reasons. You could have a virus on the device, the operating system could be crashed, there could be a hardware glitch.
I would start with attempting to boot the phone into recovery mode. You can follow the steps attached to do so. Once you get into recovery mode, try to select the option that says "Clean System Cache" and then reboot the phone.
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In order to hard reset your tablet, the steps given below must be followed:
Ensure that the tablet is powered off.
Press the Power and the Volume Up button together till the device displays the start-up logo.
Once the logo is displayed, release the buttons and wait till the device enters the Android system recovery mode.
On the displayed screen, use Volume Down button to go to the wipe data/factory reset option (Volume Up and Volume Down buttons are used to highlight the displayed options on the Android system recovery screen).
Once the option is highlighted, press the Power button to select the option. (Pressing the Power button in Android system recovery mode selects the highlighted option.)
On the next screen, press the Volume Down button multiple times till the Yes -- delete all user data option is highlighted.
Press the Power button to hard reset the Samsung tablet device while clearing the dalvik cache along with the process.
In order to hard reset your Samsung tablet, the steps given below must be followed:
Ensure that the Samsung tablet is powered off.
Press the Power and the Volume Up button together till the device displays the start-up logo.
Once the logo is displayed, release the buttons and wait till the device enters the Android system recovery mode.
On the displayed screen, use Volume Down button to go to the wipe data/factory resetoption (Volume Up and Volume Down buttons are used to highlight the displayed options on the Android system recovery screen).
Once the option is highlighted, press the Power button to select the option. (Pressing thePower button in Android system recovery mode selects the highlighted option.)
On the next screen, press the Volume Down button multiple times till the Yes -- delete all user data option is highlighted.
Press the Power button to hard reset the Samsung tablet device while clearing the dalvik cache along with the process.
Hello,In order to hard reset your tablet, the steps given below must be followed:
Ensure that the tablet is powered off.
Press the Power and the Volume Up button together till the device displays the start-up logo.
Once the logo is displayed, release the buttons and wait till the device enters the Android system recovery mode.
On the displayed screen, use Volume Down button to go to the wipe data/factory reset option (Volume Up and Volume Down buttons are used to highlight the displayed options on the Android system recovery screen).
Once the option is highlighted, press the Power button to select the option. (Pressing the Power button in Android system recovery mode selects the highlighted option.)
On the next screen, press the Volume Down button multiple times till the Yes -- delete all user data option is highlighted.
Press the Power button to hard reset the Samsung tablet device while clearing the dalvik cache along with the process.
In order to hard reset your tablet, the steps given below must be followed:
Ensure that the Samsung tablet is powered off.
Press the Power and the Volume Up button together till the device displays the start-up logo.
Once the logo is displayed, release the buttons and wait till the device enters the Android system recovery mode.
On the displayed screen, use Volume Down button to go to the wipe data/factory reset option (Volume Up and Volume Down buttons are used to highlight the displayed options on the Android system recovery screen).
Once the option is highlighted, press the Power button to select the option. (Pressing the Powerbutton in Android system recovery mode selects the highlighted option.)
On the next screen, press the Volume Down button multiple times till the Yes -- delete all user data option is highlighted.
Press the Power button to hard reset the Samsung tablet device while clearing the dalvik cache along with the process.
After typing your password incorrectly a few times, android will display a "Forget Password?" button. Click that and provide them with your google account information, and it will be unlocked.
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