Keyboard locked in upper case
Hi,
Try reseating the key board.
Check whether the keys are stuck especially the shift,alt,caps lock.
Hav you spilled any liquid on the keyboad.
Try uninstalling any software you installed for the keyboard and remove it from Device Manager (Click Start-Run-Type devmgmt.msc and click OK).
Reboot and see if that helps anything. Also, check the right shift and make sure it isn't stuck and check the keyboard settings in the Control Panel
Update the keyboad software from the microsoft website.
Pleae mntion the model number of the keyboard to help us know more about the keyboard.
You can try holding down function key and press f11.
Control Panel -> Regional and language settings -> Tab: Languages,
Button: Details, and add a US Keyboard.
Check this to know the functions
http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b894513
Check the keyboard settings.
Try using other keyboard to know the keyboard is fine or not.
This will help you i hope.
Good Luck.
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