Remove scanner lid to clean glass on my cx3200 all in one

Solution one: Reset the product If there is static interference, or loose connections with the product, this can result in bands or lines in the copy, fax, or scan output. To resolve this issue, check the product connections and reset the product Press the Power button ( ) to turn on the product.Disconnect the power cord from the rear of the product.Unplug the power cord from the wall outlet.Wait 30 seconds.Plug the power cord back into the wall outlet. Reconnect the power cord to the rear of the product.Press the Power utton ( ) to turn on the product.Try to copy, fax, or scan again.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists , continue to the next solution.
Solution two: Clean the scanner glass and scanner lid If the scanner glass or the white underside of the lid has fingerprints, smudges, lint, dust, or other debris, this can slow performance and affect copy and scan quality. To resolve this issue, clean the product.Before you begin, gather the following materials:Several clean, soft, lint-free cloths

Mild glass cleaner
CAUTION: Use only glass cleaner to clean the scanner glass. Do not use cleaners that contain abrasives, acetone, benzene, or carbon tetrachloride. These substances can damage the product. Avoid isopropyl alcohol (rubbing alcohol) because it can leave streaks on the glass.

1. Press the Power button ( ) to turn off the product.
2. Disconnect the power cord from the rear of the product.
3. Lift the scanner lid. Figure 3: Lift the scanner lid
   
4. Spray a clean, soft, lint-free cloth with mild glass cleaner.
   CAUTION: To protect the scanner, do not spray the glass cleaner directly on the glass.
5. Clean the scanner glass with the lint-free cloth. Figure 4: The scanner glass
   
6. Clean the glass strip next to the scanner glass with the lint-free cloth. Figure 5: The glass strip
   
7. Dry the scanner glass and the glass strip thoroughly with a clean, dry cloth or chamois to prevent spotting, and then dry the white underside of the scanner lid.
   NOTE: Do not use paper-based wipes or tissues that can leave fiber residue.
8. Clean the white underside of the scanner lid. Figure 6: The underside of the scanner lid
   
9. Close the scanner lid.
10. Reconnect the power cord to the rear of the product.
11. If the product does not turn on by itself, press the Power button ( ) to turn it on.
12. Try to copy, fax, or scan again.

• If these steps resolved the issue , you do not need to continue troubleshooting.
• If the issue persists , continue to the next solution.

Solution three: Clean the automatic document feeder (ADF) Use the following steps to clean the automatic document feeder. Step one: Clean the ADF rollers and separator pad

1. Gather the following materials:
   • A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
   • Distilled, filtered, or bottled water (tap water might damage the product)
2. Remove any documents from the document feeder tray.
3. Press the Power button ( ) to turn off the product.
4. Disconnect the power cord from the rear of the product.
5. Lift the cover of the ADF until it stops. Figure 7: Lift the ADF cover
   
6. Find the pick rollers and separator pad. Figure 8: Locations of the pick rollers and separator padLightly dampen a clean lint-free cloth with distilled or bottled water, and then squeeze any excess liquid from the cloth.
7. Use the damp cloth to wipe any residue off the separator pad.

Follow these steps to make it work... TIP: Focus on the printer it self. make sure that it can copy (b&w and color) fine.
If your done reseting the printer go to the next step Solution #2 Clean the All-in-One and make a blank copy Before you begin, gather the following materials:

• Several clean, soft, lint-free cloths
• Mild glass cleaner

Step one: Clean the scanner glass and lid

1. Press the power Button to turn off the product, and disconnect the power chord at the back of the printer.
2. Open the scanner lid, and remove any originals from the scanner glass.
3. Spray a clean, soft, lint-free cloth with mild glass cleaner.
4. Wipe the scanner glass and the white underside of the scanner lid with the dampened cloth.

Step two: Clean the automatic document feeder ADF

1. If the product is not already off, press the Power button to turn off the product, and disconnect the power cord from the product.
2. Locate the ADF frame to the left of the white underside of the scanner lid.
3. Press the ADF frame release.
4. Unhook and remove the ADF frame.
5. Lightly dampen a clean, soft, lint-free cloth with a mild glass cleaner.
6. Use the dampened cloth to clean both sides of the transparent film, and the white strip in the center of the ADF frame.
7. Clean the ADF frame.
8. Re-Install the ADF Frame

Step three: Make a blank copy

1. Remove any originals from the scanner glass.
2. Load plain white paper in the input tray.
3. Press Start Copy Black to make a blank copy.

• If the copy is clean, there is no need to continue troubleshooting.
• If the copy has vertical bands, lines, or streaks, there might be dust inside the product, poor internal connections, or the product might be damaged. Contact HP's Printers support department @ 1-800-474-6836

To view this steps w/ images click on this link Good luck! :)

Follow these steps to clean the scanner :
1

Open up your scanner's lid. It does not matter if the scanner is on or off for this basic, regular cleaning.

2

Wipe down the glass surface with a dry, lint-free microfiber cloth. This will remove any dust or other fine particles that have accumulated on the scanner. You should remove excess dust every day or two.

3

Scan a blank sheet of white paper into your computer and look for visible discoloration. A white sheet will provide a clean, blank slate to view the scanner's overall quality. If you notice any irregularities on the white sheet, you need to do more thorough, semi-regular cleaning.

Semi-Regular Cleaning

1

Turn off the scanner and open up the lid.

2

Spray a small amount of "mild glass cleaner" on a soft, clean cloth as recommended by Scanner-Magic.com.

3

Wipe the scanner's glass to thoroughly clean the area. You should perform this semi-regular cleaning at least every two weeks or sooner if a white sheet of paper indicates discoloration.

4

Keep the scanner's lid open for a few minutes until all excess glass cleaner has dried.

This is acutally easier than it looks. I just had the same problem with a cloudy film starting to form underneath the glass on my older HP 4400C scanner.

First completely remove the hinged top lid by lifting straight up on both long ends of the lid - notice the 2 hinges on the back end of the lid will come straight up and out of the body of the scanner, still attached to the lid.

Next look down inside the 2 hinge holes (on the main body of the scanner where the lid hinges just came out of) and you will see a screw in each hole. Remove both screws using a phillips screwdriver. This will allow the rear end of the scanner to come apart enough so you can now lift it up a few inches to separate it and get your hand inside there to clean the underside of the glass with a soft cloth - BUT JUST REMEMBER THE FRONT END OF THE SCANNER WILL STILL BE CONNECTED, so don't pull it too far apart because it could snap and break something that is still holding the front end together. (I could not figure out how to separate the front end piece, and then I realized I didn't have to).

So on the rear end of the scanner, now carefully pull the light upper colored plastic apart from the lower dark plastic just enough so you can get your hand inside the compartment and use a soft cloth to clean the underside of the glass. I just used a small piece of an old cotton t-shirt with a couple little dabs of water on it and then just kept rubbing the dirty areas on the underside of the glass over and over until all the dust film/streaks disappeared and the glass was once again clean and all clear.

Then gently lower the glass back down and line up the plastic pieces together on the rear end and put the 2 screws back in the hinge holes, and then reinsert the hinges in their slots and lower the lid back on top of the scanner glass and it is ready to go again !!

Hope this works for you like it did for me.

Ok. Found this question on-line as I also wanted to know the answer. Couldnt find an answer so I just decided to have a go myself. It was quite easy really. Lift the lid upwards and gently push it backwards from the hinged end and it will unclip. With the scanner facing away from you, undo the only 2 screws visible at the back. Then gently lift up and push forward towards the front. You can see thru the glass 3 plasic lugs holding the front down. With a little wiggle the cover with the glass attached will come away from the slotted holes where the plastic lugs go. Clean glass an carefully replace lid in the reverse order. Pete

I made contact with cannon and received this reply. I was satisfied with the answer but the question still remained on how to remove the glass should i wish to do so. Also after there answer... would there then be a problem if i did clean the reverse side. Their answer was initialy this...
The foggy haze on the glass is actually an anti-glare treatment that has
been intentionally applied to the underside of the scanner glass.  This 
treatment lessens the glare from the lamp under the glass and provides 
better image quality.  This haze may not appear uniform because of the 
shape of the scanner base and the components under the glass. However, 
the anti-glare treatment has been uniformly applied and the haze is as 
expected.  The treatment should not affect the scan quality or output of
the 8600F.  

I would not worry about the underside of the glass unless you are having problems. The focal length of the ccd that captures the image is very specific and probably will not pick up anything under the glass. It is normal for the underside to look foggy but it will not hurt anything.

you cannot.... mmmmmwhhhhhaaaahahahahahahhahahaha

Start by taking the back cover off. Then the 2 side covers, being careful not to break the speaker wires.
There will be 2 screws holding the sanner into the machine, you need to remove them. Carefully disconnect the ribbon cable, remove the ground screw, and all the connectors to the scanner and document feeder. It will have to be popped backward to unlatch it from the frame.
Remove the document feeder, take notice how you remove the wires so you can route them properly when reassemling.
Remove the screws holding the control consol and the scanner together.
There also will be some plastic tabs holding it snapped together. Seperate the glass frame from the remainder of the scanner.
disasseble the scanner head carefully being cautious not to break the lamps so you can clean the mirrors. Then clean the underside of the glass.
Then in reerse order, taking your time, reasseble the machine. Make sure to route the wires properly and carefully.
A bit time consuming, but the scanner must be removed and disassembled to clean it.

This solution is for the HP 3310 all-in-one.
How to clean under the glass.
1. Find the small wire that runs from the lid to a jack on the back and disconnect it, un-clip the wire from the holders and let it hang free.
2. Lift the lid and pull it straight up about 3/4 of an inch, you will see two indents in the hinge, push these one at a time to release the lid. Remove it completely.
3. 3 screws are located under the hinge, remove them as well as the two in the front.
4. In the back, gently pull on the silver end pieces to release the top from the unit.
5. You can now turn it over to clean the glass.
6. to reinstall reverse the steps and remember to plug the jack back in.
That's it, easy when you know how. Pay HP service nothing!