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Yes, there is a speaker option. Holding the phone in your hand look down to the lowest row of buttons - below the * 0 # buttons. There are four buttons: from left to right they are SPEAKER; PAUSE/REDIAL; REMOVE/MUTE; and, INT (INTERCOM.) Pressing the left/SPEAKER button one time turns on this feature. Pressing this button turns OFF this feature. Hope this was helpful.
There is a speaker test you can do. Press the feature button then on the dial pad press 805 followed by the # key or the next key until you see speaker test in the display. Press the test key or the hold button to start the test. You should hear a page tone at maximum volume. Press any button to end the test, the volume will return to its previous level.
The phone is mute by pressing the handsfree/mute button(bottom left button). sometimes the button labels do not match the feature that is programmed for the button. Press feature * 0 and any button to see what feature is programmed on the button.
The blinking light on the speaker button means the forward when busy is on. To cancel it- With the handset on-hook dial #12. Then press your own station number. Then dial # again. The speaker button should stop flickering. Note: If the SPK button continues to flicker, Forward all is activated. It is the same process as above but use #11 instead of #12
Jennifer, if it is a CallBack Request, it will be cleared when you speak with the extension that set it. You can press SPEAKER - "#" to call them back (default setting).
If the phone is in CFWD ALL, clear it by pressing SPEAKER - "42"