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Scott, To transfer your number from your Old Service Provider to TracFone Wireless, you must ask TracFone to Port your existing telephone number. TracFone Wireless will process the request for you. During this process, your service with your current provider will be disconnected automatically and Activated with the new provider you have selected. There is no need for you to call your current provider to disconnect your service. During the Request process, you will still be able to place calls on your existing wireless telephone or wire line phone. You, however, will not be able to receive calls during the porting process.
Above information from link below, tracfone.com. Check the attached links,instruction and guides, Good luck
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Here is the information from the Tracfone website.
Transfer Number > Phone Upgrades
What is a phone transfer?A transfer is when you wish to transfer your phone number and minutes from one TracFone to another.
I just bought a new TracFone. How do I transfer my phone?
In order to transfer your phone, go to the "Activate/Reactivate Phone" button on our website and then select the option that you need. You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information for you. Please note that when you complete a phone upgrade from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes in your account, so you will lose those minutes.
If I buy a new TracFone, can I transfer my remaining minutes and phone number to the new phone?
Yes, you can transfer the minutes and phone number into your new TracFone by going to the TracFone main page and clicking on the "Activate/Reactivate Phone" button. Then, select the option that you need (phone, SIM, or Bring Your Own Phone CDMA). You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information for you. Please note that when you complete a phone upgrade from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes in your account, so you will lose those minutes.
If I currently have a TracFone smartphone and want to transfer to a non-smartphone, will I be able to transfer my remaining minutes to my new phone?
No. When you complete a phone transfer from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes from your old phone (so you will have to forfeit those minutes), but you do get to keep your service days.
You'll have to contact tracfone customer service to do that. Contact them from a phone other than the one you're trying to deactivate. You'll have to give them the imei number for your new phone to transfer it to.
I bought a new trac fone, and am trying to transfer things from my old phone. When I turn on the new phone there is a lock on it. I can't find the way to put in the SIM card number. I can't unlock the phone. I tried pushing the lock, and the space bar. I think it's the space bar. The lock is on the same key. One of the messages states the sim card is invalid. I did not put in a sim card number, only a serial number. How do I unlock it.
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