My Olympus RS25 foot switch stopped working.

If you have a 64 bit version of Windows 7, you will need an RS27 foot pedal. The RS23 and RS25 are not supported. RS27 is available at dictationmall.com

Player light does not work with a foot pedal. You need to get the full version software. Item AS2400 includes the foot pedal, software and headset.

The AS2300 foot pedal RS23 or RS25 are not compatible with 64 bit operating systems. You will need an RS27 pedal, available at http://www.dictationmall.com/147-035.html

Also the software is not supported on windows 7. You can get a free upgrade to the latest version, dss player standard, here. http://olympusamerica.com/cpg_section/software_results.asp?id=1219&os=w

If you have version 6, you need to upgrade to version 7 first. Once at version 7, you can then upgrade to player Standard.

Contact Olympus at 1-888-553-4448.

The player standard software that comes with your DS 2400 does not support the Olympus wav pedal (RS 27). You need the transcription version of software, the AS 2400 transcription kit (169.95) or, just the software, Player Standard T (99.95).

Cheers,

cost-plus.com

HTML clipboard Olympus AS-2000 is not Vista compatible, you need to upgrade your software, I am not sure which version you have, but I think its version 6 ? You need to upgrade your software from version 6 to 7 (free) and then from version 7 to Standard (also free ) . check your foot pedal if it's RS-23 ( check the back of it ) then you need a new foot pedal ( RS-25 or RS-27 ) , if you have the RS-25 or RS27 you are ok .
http://www.olympusamerica.com/cpg_section/software_results.asp?id=1219&os=w

Hope this will help
Joseph

The RS25 is compatible. The problem is the driver is not installed automatically. It can be found in the tools folder on the CD.

try reinstalling the software. And as for the foot pedals, take a good look at them and see if anything's wrong. If you don't find anything then plug it in and out a couple of times and make sure it's snug. For the phone, i suggest you buy a telerecorder. There about 5.35 and you plug into the microphone jack of your recorder and make sure to press record before each conversation on the phone. So far, that's all i can muster up.

the software does require a special software key in order for the footswitch to work. Also the footswitch must be plugged in before the software is installed. if this is the case...uninstall and reinstall the software with footpedal attached

The answer is all in the serial number you use to install the DSS player!

Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]

Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!

If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.

Bingo