I have a dyson animal dc44 it doesn't seem to be charging I have bought another battery but still making the same noise that the battery is dead and motor won't start :-( thanks Helen

SOURCE: I have a Dyson Animal. Roller bar won't turn/belt intact

Actually, I'm the poster who said I have the same problem, but it turns out I have the DC07 animal, not the DC14, but perhaps the solution is the same for the DC14 and it doesn't cost anything! I called DYSON and they told me the clutch needed to be reset, so she had me recline the vacuum from its upright position, lay it on it's side, turn the carpet/bare floor dial slowly back and forth between the two settings about 6 times and it apparently reset the clutch and now the cleaner bar spins normally and there's no more loud grinding-type noises. She said if that didn't work, the next step would be to remove the bottom protective panel (secured with the three large plastic screws) and lift the entire cleaner bar (do not remove the belt) out about an inch or so and then reinsert it and reattach the bottom plate. I hope this helps your problem. Good luck.

SOURCE: DC15 Animal brush motor not working?

Just had the same problem. Switches and motor checked ok, then found the circuit board on the left hand side of cleaner. The fuse (on the board) looked ok, but when removed and checked for continuity I found it had blown. The problem I have now found is that the fuse cannot be ordered only the complete board. Hope it gets the brush roller going again.

Samyfam

• 379 Answers
• Posted on Nov 07, 2009

SOURCE: dyson dc14 died, no power after burning smrll

It sounds like the motor has overheated and has now been irrepairable damaged.
The motor has a built in over-current trip to protect itself (and you if it seriously overheated and caught fire). This normally automatically resets itself, however if the motor has just about had it, the moment it is switched on, it just trips again.

The primary cause of motors overheating is that the filters are not cleaned or replaced frequently enough. Dont be fooled by Dyson's "lifetime filters". They need to be regularly cleaned and replaced when necessary.

Replacement motors are avaible on eBay for about £25, however repalcing one requires good DIY skills and tools.

Have a look at www.dysonmedic.com and see if you feel you can tackle it yourself. If not, take it to a repair shop or call the Dyson helpline.

Testimonial: "thanks so much for taking the time to reply...sounds like we need a replacement!!!...will get the dyson ball this time..hope it's good! thanks again!"

SOURCE: A Dyson dc 17 Animal and the wand/hose has lost suction

Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To check this, remove the wand/hose assembly from the machine, switch it on and test the suction from the top of the wand with your hand. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its good here, then you know that the wand handle is blocked.

For the full diagnostics, check out the Support section on our website at www.dyson.com or call our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

SOURCE: Makes a whistling sound when turned on

bearings in the brushroll might be siezing.
If you start snapping belts, change the brushroll.

Testimonial: "Thank you for the feedback!! I think it is about time to replace the brushroll anyway- it is 6 years old and has had alot of use. "