Samsung RL38SCSW Fridge Freezer not Cooling

the vent at back of unit

Try adding freeon made for refrigerator. Can get at any hardware store. Hope this help.

Hi Hannipan,
I know this is a bit late but it should help for others. We had the same problem with our RL38SCSW (caused by the freezer door being left ajar for the day) the problem is caused by the freezer trying to cool down the unit and goes into overdrive by freezing all the cooling coils in the back. The air can't circulate (via the use of the fan) and so the freezer stays cold but no cold air travels up to the fridge.
Take out all of the freezer trays and behind there is a plastic cover held in by one screw, remove this and carefully remove the cover (the top part needs to be pressed downwards to release) under there is a grey plastic cover this will most likely be frozen to the back so don't pull it. Use a hair dryer and try to melt the ice. Remove two more screws which hold it in place and eventually it should come out easily. Now you can see the coils behind are frozen up, leave them to defrost (don't chip at them! or alternatively use a hairdryer to help melt the ice) Once it's de-iced put it back together and you'll be good to go again.
(Make sure you don't keep the hairdryer and one area of the fridge you'll melt the plastic and also make sure you turn off the freezer at the plug before working on it)

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

samsung fridge freezer problems ..

have a look on you tube




srs2028 is same as the rs21 fault ... see this video


hope this helps ">

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101

model would help , you can get some good samsung information
click here samsung fridge freezer diy help

also check out

we bought a f&p fridge freezer and in summer noticed it wasn't cooling and the freezer wasn't freezing, when the service guy came out he noticed our ducted air con was blowing onto the fridge, once we had redirected the air con outlet the fridge started working as normal, apparently f&p's work on air being convected around the cabinet of the fridge and air blowing on the fridge can effect the temperature of the convected air. hope this helps you or someone

the problem is there is a build up of ice insid of the freezer .
What you need to do is take out all your draws in the freezer and you will see a plastic backing held on with about 8 screws . undo all the screws and the back should come aay and you will see all the ice built up . just use a hair drier to melt the ice and that should cure your problem.