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J
Jay Lundell Posted on Dec 10, 2015

How do I fix "lens error" problem described below?

Upon turning the camera on, the lens opens, then immediately closes. A "lens error" caption appears on screen

1 Answer

Pontio Pilato

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  • Contributor 12 Answers
  • Posted on Jan 04, 2016
Pontio Pilato
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Usually caused by particles in the lens advance and retraction mechanism.may need cleaning by expert.but first try to GENTLY pull the advanced lense out up to fully out position.note the word GENTLY,otherwise the camera will be ruined.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Oct 19, 2008

SOURCE: lens error

wheni go to turn on my camera it says"lens error"on the screen and wont turn on lens is "stuck"open.

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Anonymous

  • 154 Answers
  • Posted on Mar 28, 2009

SOURCE: nikon s200 when camera turned on lens error

You may have a jammed lens assy. When the camera is turned on, camera go through a few stages of processing to be ready to take picutre and if the lens does not respond mechanically, it will give you a lens error. Lens jams due to sand or impact (even unnoticable light impact). If the lens is extended out you can somehow grab the lens barrel lightly with two fingers while turning the power on and nudge it side by side. If this did not help, take it to a reliable local technician for a diagnostic(should be free). Good luck. -james

Anonymous

  • 126 Answers
  • Posted on Jul 02, 2009

SOURCE: Lens Cover Error-Lens Cover will not open

You may have dust or some liquid blocking the cap from opening. Take a q t tip and clean cap. Use the q t tip to try to jar cap loose.

Anonymous

  • 1 Answer
  • Posted on Sep 23, 2009

SOURCE: Dropped the Camera, Lens is stuck open

I already tried posting this but I think it falied. Just in case, here it is again!

I just now fixed my own Nikon S220 (very similar to 210) which suffered the same fate as yours. However, I laid my camera down on a cushioned foot-rest (you could use a couch cushion or pillow on a table) with the lens facing UP, pressed down on both sides of lens front gently yet firmly, and BAM, the lens went back in all the way. I turned the power back on and the camera is good as new (except for the small dent from the fall of course).

I suggest you try this before spending $100 on repairs and/or buying a new camera!

Anonymous

  • 11967 Answers
  • Posted on Apr 23, 2010

SOURCE: camera's lens is stuck

Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

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