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Posted on Jul 14, 2009
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Yahoo messenger prblem

When i log into yahoo messanger and put in my user and password it pops up saying "messanger encountered a connection problem. please check network connection and then click try again. (81003004)" what does this mean? how can i fix this

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  • Expert 27 Answers
  • Posted on Jul 14, 2009
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Joined: Dec 12, 2007
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Try to go into preferences and change the proxy settings to firewall with no proxies and see if that works, if not uninstall it and download another yahoo and install it

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also if is not working go to mail.yahoo.com and login to confarm your account is still valid.

try it and get back to me.
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At messanger, it keeps saying "you are offline"

There could be a few reasons for this, does anyone else have your Yahoo username and password and is logging in on another device??? also, there is a messenger area on the side of some yahoo mail inboxes which can automatically log you into yahoo messenger when you check your mail, and this of course will log you out of your main yahoo messenger, but ethier way check and double check, because if its saying this there is something else logging into your messenger, Do you have Yahoo multi id?? if so it could be that - my advice keep checking all options.
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Yahoo messanger say internet connection not connected

I would like to help you with your issue. but we have to check the following first

http://webmessenger.yahoo.com/ try log into the Web Messenger

> Step 1: Test Your Internet Connection
> Step 2: Verify Your Yahoo! ID and Password
Open Internet explorer and www.mail.yahoo.com
Check by sign in to you account
> Step 3: Test Your Access to Secure Pages
Make sure that you can access secure pages from Internet Explorer
Try to sign in to Yahoo! by going to the Yahoo! sign in page and enter the same Yahoo! ID and password you were using before.
> Step 4: Verify Credentials
Verify that the same Yahoo! ID and password you used before in the last step also works in the online version of Messenger, Yahoo! Messenger for the Web:
http://webmessenger.yahoo.com/
enter the same Yahoo! ID and password you were using before.
> Step 5: Check Connection Settings
Click the Messenger menu and select Connection Preferences.
Click Connect directly to the Internet, and then click OK.

Check by Changing the connection type to a connection via a proxy server:
Click the Messenger menu and select Connection Preferences.
Click Connect via a proxy server, then under this option, select HTTP proxy, and then click OK.


Last is Uninstall all the Yahoo Tool Bars and Yahoo applications , Yahoo Messenger, and Yahoo Updates from Program list i.e Control panel - Add/Rem Programs ..
And reinstall the Yahoo Messenger again -

Hoping the above info will be useful for you
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When i try to log into yahoo messanger....

have you changed your firewall settings recently?
Maybe the firewall is preventing the connection. or if all is not working, try uninstalling the messenger and installing it again.
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When logging on it says it has encountered a connection problem with the error number 81003004

Try selecting the 'Messenger' dropdown at the top of the window and selecting 'Connfection Preferences' and then select 'Connect via a Proxy Server'. Choose 'HTTP proxy' and then click ok. Try to log in again.
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Do u use yahoo messenger patch???Or try portable yahoo messenger...

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