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Cuts out after a few seconds of use - Dyson DC59 Animal Bagless Cordless Stick Vacuum

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Hi there,
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2 Answers

It keeps cutting out after a few second then comes back on and cuts out agin

Hi, it's Allan at Dyson.

Checking the connectors is a good first step because it might be something as simple as dust or debris on the connectors.

You can view these by separating the main body and the cyclone assembly.

However, for a more thorough diagnosis I would recommend contacting Dyson directly.

The Dyson Helpline is on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

All the best,


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Why does it run for 3 seconds, then stop?

What brand and model vacuum do you have?

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Runs for a few seconds, then stops

Hi Bente, it's Jack at Dyson.

DC16 was the first Dyson handheld vacuum, launched back in 2006. It would have come with a 2-year guarantee, but due to its age it's likely that this has expired now.

However, our experts would be happy to take you through some quick diagnostic checks when you have your machine to hand. This will help determine which part may be at fault - and therefore, what may need replacing to resolve the issue.

If you would like some advice, you can reach our team of experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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It runs for a few seconds and cuts off.

Hi Robert,

Thank you for reaching out. I am sorry to hear you are having difficulty with your DC31. Based on the details you provided we would like walk through a few trouble shooting steps and we may be able to resolve this right over the phone.

At your convenience please call our Helpline to speak with an expert.

US - 1-866-693-9766 or UK - 0800 298 0298

Best wishes,


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Whats your model number? A lot of machines contain a circuit that cuts the motor power when it gets to hot. Try cleaning/replacing filters and a fresh bag.

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My Dyson DC31 runs for a few seconds then cuts out and won't work at all. It is fully charged. We bought it just over 2 years ago and it has worked perfectly until now. It is clean and has no apparent...

Hi Jean, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC31. If it cuts out in use when it's fully charged, we'd need to take you through some quick diagnostic checks when you have the machine at hand. This will help our experts determine what may be causing the issue.

Please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.

Best wishes,

Dyson Online Customer Support

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You have a short somewhere. They can be tricky to find. You might need to take it to a repairman.

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