My LG sunrise says that google play store has stopped and has another box popping up along with that every 5 minutes I went to factory reset it and it said disabled by server what can I do to fix it?

Hi John,

Try this...

Go to Settings menu->Scroll to Applications->Manage applications->Open All tab->Scroll down an find Google Play store->Click Open play store->Clear data, clear cache and uninstall updates.

Google Play Store not working? Here's what you can do ...

https://www.androidpit.com/google-play-not-working

Dec 19, 2015 - Google Play Store problems like crashing, freezing or lockouts can be fixed with these Play Store tips ... If you're still facing problems after having tried all of the above, then you may have little choice but to do a factory reset.

Can't open Play store after performing factory reset on Galaxy Ace ...

www.simplydroid.com/.../cant-open-play-store-after-performing-factory...

Nov 17, 2012 - 7 posts - ‎7 authors
We generally do the process for small issues but factory reset operation. ... Many timeafter factory reset registration to Google Play failed.

Google Play Store not working: How to fix it

www.ibtimes.co.uk > ... > Smartphones

International Business TimesOct 20, 2015 - Force closing the Google Play Store is the simplest way to fix random ... device to factory or stock settings by performing the Factory data reset.

The only way I have found to stop it is to reset it back to it's factory settings. You have to remove all the apps so make note of them before you do. I kept my music and pics though as there is an option to keep them. Hope this helps you.

Settings>Application Manager>scroll to ther right to the ALL tab find Google play Store and Google Play services, Force stop, clear data, that should work. if not Factory Reset the phone.

Have a look here:
http://www.galaxys4forums.net/forum/4-new-member-introduction-site-assistance/1457-solved-error-491-cannot-download-update-nothing-google-play.html

Grts,
Bart

Fixing RPC:S-5:AEC-0 Google Play Store Error

The Google Play / Android Market error retrieving information from server RPC:S-5:AEC-0 error message can be a bit of a pain, the RPC:S-5:AEC-0 error just randomly appeared on my tablet after it upgraded to a newer version of Android. However this is how i managed to fix the RPC:S-5:AEC-0 error with ease.

1. Load the Settings app, click apps, then select "All"
2. Next in the all apps view find the "Google Play Store" and click on it
3. Now click "Clear Cache" (Not Data), then Force Stop.
4. Next in the same app list find "Google Service Framework"
5. Click clear data (Not Cache), then Force Stop
6. Switch off the phone or tablet and turn it back on
7. You should be able to download and update apps from the Google Play store once more.

Enjoy no more RPC:S-5:AEC-0 errors when downloading or updating apps.
Or Simply Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedback agent (important)
Then delete google-account(data/system/user/0/ fine the accounts.db file and cut and paste it somewhere else)
Restart the phone and then re-add google-account( paste your accounts.db file earlier to it's original location).
p/s~Your device need to be rooted to remove/delete google account without a factory reset.

enjoy and have a good day :)

Follow the following steps:

1. Turn the Power Off.
2. Touch and hold the following keys at the same time for 8-12 seconds: Power/Lock Key + The Volume Down Key.
3. Press the Power/Lock Key when you see the pop-up "Permanently Erase User Data & Reset Settings?". Press the Power/Lock key to confirm, or touch any Up and Down key to cancel.
4. When you press the Power/Lock key to confirm, another pop-up stating "Are you sure you want to continue with erase?" will show up. Press the Power/Lock key to confirm or touch any up or down key to cancel.
5. After pressing the Power/Lock key, your phone will be restored to factory settings.

Please remember that when you perform factory reset, then all your user applications and user data will be deleted.


Please make sure you back up any important data before a factory reset. I recommend Titanium Backup (https://play.google.com/store/apps/details?id=com.keramidas.TitaniumBackup&hl=en). However, your phone should be rooted.

The picture attached should show you the buttons highlighted in green.


However, if your phone is still in working condition, then you can follow the following steps:

1. From the Home screen, touch the Menu Key.
2. Touch Settings > Privacy > Factory Data Reset.
3. Note: Touch the check box to erase all contents from your microSD card when the phone is reset.
4. Read warning and touch "Reset Phone".

Hope that helped.

Cheers,
Sami Memon