Logitech Harmony 520 LCD Remote Control Logo
Anonymous Posted on Jul 14, 2009

Logitech Harmony universal remote stuck in safe mode

Safe mode locked in

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  • Contributor 1 Answer
  • Posted on Aug 26, 2009
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Joined: Aug 26, 2009
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Just a message to all that have problems with there Logitec remotes. My remote went into something called a "safe mode" when my partner changed the batteries while holding the power button.... I pressed every single button to try and get out of it but nothing seemed to work, (I was getting pretty frusterated, there is nothing in the manual to tell you how to fix this problem), however, I have now learnt that as you replace the batteries you need to have the number 2 button held in as you replace the last battery. This works 100% so if you have any trouble with the "safe mode" then this is what fixes it.

Carly.

Testimonial: "Worked like a charm"

  • drabel1 Dec 12, 2010

    Bless you! You are a lifesaver. Too bad Logitech isn't smart enough to give this info in there troubleshooting section.

  • Anonymous Oct 25, 2012

    Thank you so much. I have had this remote sitting around for over a year and I was getting ready to throw in the trash.

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Related Questions:

0helpful
1answer

Stuck in a safe mode how can i reset this i try the batteries and nothing

Hi. To get your remote out of safe mode, you need to update the firmware. The remote goes into safe mode when there is a corruption that may hard the it. To update the firmware on your remote, log in to the Harmony software and click "Downloads" at the top of the screen, then click "Firmware."

Hope this helps.

D
tip

Logitech Harmony Safe Mode Fix Is your Logitech Harmony Remote stuck in SAFE...

Logitech Harmony Safe Mode Fix

d63958b.jpg

Is your Logitech Harmony Remote stuck in SAFE MODE?

If you upgrade / update the firmware of your Logitech Harmony Remote, your remote will no longer be in SAFE MODE.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
Your Logitech Harmony has now had its firmware updated, and is no longer stuck in SAFE MODE.

I hope that helps.
____________________________________________
Logitech Harmony Firmware Update
on Apr 27, 2010 • Televison & Video
tip

Logitech Harmony Firmware Update

Logitech Harmony Safe Mode Fix

d63958b.jpg

Is your Logitech Harmony Remote stuck in SAFE MODE?

If you upgrade / update the firmware of your Logitech Harmony Remote, your remote will no longer be in SAFE MODE.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
Your Logitech Harmony has now had its firmware updated, and is no longer stuck in SAFE MODE.

I hope that helps.
____________________________________________
Harmony Mac Software Download
Harmony Win Software Download
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on Apr 27, 2010 • Televison & Video
0helpful
1answer

Logitech Harmony 520 stuck in safe mode

Use the solution provided at http://www.fixya.com/support/t5148847-not_functioning_message_showing_welcome
Probably a stuck button.
It worked for me.
5helpful
1answer

A Logitech Harmony 610 model universal remote control

Hi. I sure do know how to fix this! haha. Usually just taking the battery out for about a minute then putting it back in works, but if not it will get out of safe mode if you update the firmware.

1, Log in to the software.
2. Click 'Downloads' at the top
3. Click 'Firmware'
4. Update the remote

:)
1helpful
1answer
0helpful
1answer

Hung up in safe mode

Hey!

I have come across this issue and the link below helped me get my harmony remote working again:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

I hope this helps you like it did for me!!

-Kennedy
0helpful
1answer

My logitech harmony 670 remote is stuck in "safe mode". how do I get it unstuck?

Update the firmware.

1. In the software, click "Downloads"
2. Click on "Firmware."
3. Update the remote

That should fix it!
0helpful
2answers

Safe mode!

I can help you with your Harmony One Remote Control.

Replacing the firmware in your Harmony One is the way to get it out of Safe Mode.

To help you make sure the firmware update is successful:

  1. May I suggest you make sure you are running the latest Harmony Setup Software (V 7.7.0).
  2. Replace your remote's batteries with fresh ones. It is important the remote has sufficient, unvarying power when updating firmware.
I hope that helps.
______________________________________________
Harmony One Manual Download
Logitech Harmony Firmware Update
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