HI Brittney
What tablet did you purchase? You have 2 questions here, so I will answer the 2nd one first.
You downloaded games and can't find them? They are usually loacted here... click Settings/Apps/Downloaded.
The first question, depends on what tablet it is.. Samsung ? Apple?
Have you tried plugging in the charger and wait a few minutes for the tablet to show the battery is charging? (on the bottom right there is a battery icon) It should show a small lightning bolt as its charging. If not... take it back to the place you bought it as it's NEW and they can replace it if it's faulty.
SOURCE: We recently purchased an Archos
Generally the OS does not support JAVA, but there are forums out there dedicated to making ROMS and OS manipulations for this specific tablet.
As for asking for phone service when downloading, it sounds like you've missed a setting somewhere, the tablet is looking for service when it should be using the WIFI or whatever you are using to download things.
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