I have a message on my phone and my Iphone each time I make a call they advice a phone number account is expired,i have de confirmation to my renewal 8/31/2015

See the received: Below is a summary of your order. Order # TS59143381 Charge Date Qty Description Unit Price Subtotal 08/31/2015 1 Five Year Platinum Preferred Plan $99.75 $99.75 08/31/2015 1 Administration Fee $7.78 $7.78 Order Total: $107.53 and I paid again an other time see the received: Order Number: TS61720767 BERTRAND OUELLET 1-60E AVENUE POINTE-AUX-TREMBLES, QC H1A2N4 CA E-MAIL [email protected] Visa: **** **** **** 8025 Item Description Qty Price Each Total Price Charge Date Canadian Phone Number: (438) 808-9230 1 $10.00 $10.00 11/23/2015 Administration Fee $0.78 11/23/2015 You will be charged: $10.78 11/23/2015 please correct this error