GE WSM2420T Top Load Stacked Washer / Dryer Logo
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steve fangmeier Posted on Nov 17, 2015
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When starting the spin cycle it will not spin until I push the knob in and pull it back out. It will then go through the rest of the spin cycle.

It does pump the water out without spinning.

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Sean Piquet

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  • Master 1,867 Answers
  • Posted on Nov 17, 2015
Sean  Piquet
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To fix that you would need to fit a new control board on the machine. Probably not worth the cost though.

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First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.20992991

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This is a Whirlpool PDF on how these washers operate. It has a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

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If the washer drains the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again or stopping and starting the cycle knob, and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

Apparently, by opening and closing the lid, or stopping and starting the washer torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

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http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

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As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.
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