New installation pump runs but will not open check valve at bottom of water heater all the pipe and valves are in right directions
SOURCE: Grundfos installation with Buderus boiler. Pump
Do you have more than one zone? If so, it is difficult to tell if the circulator in question is actually running. A trick is to get a screwdriver and place the metal end on the front of the circ and the other on your ear. You will hear it if it is running. If you do hear it, is the circulator itself very hot to the touch? If it is, it may be burnt out, or the zone needs to be bled of air. Another doubtful, but possible, answer is that the circulator is installed backwards. There is an arrow on it and it should be aimed towards the flow of water.
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