BIGFISHGAMES*243060950 4,99 EURO 7,54 CAN billed 06-10-2015

https://bigfishgames.custhelp.com/app/home

Go to support and tell them what you need. On big fish that is.

you sign in using your email and password for big fish
click on your account name
go to purchase history. you should see all the games you purchased and can install them on the new computer

type your question on BigFishGames Customer Help site here:
We re here to help .

You can cancel or reactivate from your My Game Club page, where you can also check out your next billing date. Cancel before this date to avoid getting next month's game credit and related charge, or remain a member and keep your benefits.

Hello,
You will have to get in contact with Big Fish Games to stop this. If you can not get in contact with Big Fish Games, if you call your credit card company and explain the situation, they will put a block on the transaction and once the Big Fish Games sees the money is being rejected, they will stop or try to contact you and then you can give them an ear full.
You can contact Big Fish Games here:http://bigfishgames.custhelp.com/app/ask/session/L3RpbWUvMTMxNTk3ODEyNi9zaWQvYkdCQVkxRWs%3D
Another thing to note: If you know you never purchased games from the Big Fish Games company, your credit card information may have been leaked at some other website or store you have been to and now the thief is "testing" to see if the account is active by using it on websites such as Big Fish Games. You may want to get a new card and cut this one up.
Chris

Go to this page and you should be able to click on forgot password and get your account information.

https://susi.bigfishgames.com/login.php?cookietest&l=btIODOS7ylaKjzae1N-Dweu3ix_B0Z_yREWmzsAESLFv5t0sTf1NpIveBcZinGvq&ol=5LwovF2iCnEfLLGM5g6mtQ&sid=ob0U59AHSo0VUjTgV6Kypw&lid=PoDP52MIOkV7s-Dms7MRZg


If that doesn't do the trick then you'll have to email them cause they don't have a phone number to contact them with:

http://bigfishgames.custhelp.com/app/ask

Either way they should be able to at least give you your login information or reset your account again.