How do I remover the cover on the brush

Hello again Lois Victor,

Make and model number always help... Thanks.

If you don't have your manual...
find them FREE at
Shark NV750ANZ Owner Manual

or here..
Shark Rotator NV752 Owner Manual

or by going to
http://poweredliftaway.com/

AGAIN... hope this helps

Carnac the Magnificent

just found this from another fixya member....There are a number of reasons why your brush roll has stopped spinning on your Shark Rotator. Here are a few things to check for when trying to fix your Shark.

First things first lets focus on the brush roll. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roll. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roll to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roll is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. This could be the other reason why your brush roll has stopped spinning. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roll. Lesser tension diminishes the brush rolls turn rate and speed. If the belt feels loose then it certainly is effecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/shark.html?limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=shark

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

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Hello, this is Ava with Think Crucial.

First, make sure to switch off your vacuum and is unplug from the power. Lay down the vacuum horizontally on the floor to access the brush roller unit. Using the appropriate screwdriver, flathead or philips (which will depend on the model of your vacuum), unscrew that holds the roller cover in place. When you lift the cover of the roller up and if it doesn't lift easily, don't force it because it probably means that you have missed one of the retaining screws. After you removed the cover, you will be able to see the roller assembly and the belt that drives it.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.thinkcrucial.com/search?type=product&q=shark

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Hey this is Jim with Crucial Vacuum,

If there's no noticeable debris on the brush roll try manually rotating it to help unearth any hidden clogs behind it. Take note of the condition of the bristles while you're doing this. If they look worn down, or loose then its time to replace your brush roll.

Check your vacuums belt as well. Overtime your belt will stretch and loose resistance. This could lead to the brush roll no longer turning. Be sure your belt is on nice and tight to ensure optimal performance. Your belt should be changed every 3 to 6 months depending on usage.

You can purchase a wide variety of replacement belts for your Shark vacuum directly from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/shark.html?limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

You can view the manual (a page at a time) here:
Shark Navigator Lift Away NV351 26 Owner Manual Cleaning The Post motor...
But it looks as though they recommend using scissors to cut away at tangled stuff - not removing it.
Shark Navigator Lift Away NV351 26 Owner Manual Cleaning The Post motor...

Unplug from the wall socket, turn it over, remove bottom plate, remove roller brush, give it a good clean out, get new belt and reassemble.

Is the brush rotating, if not the belt is broken or jammed, if so remove the bottom plate and all will be reveiled.

no parts available. Sharks are disposable.