I would like to know how to change the display name for my phone in the office, for when I call a colleague with the same phone (M6320) for it to display my department
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You must log into the controller to program it. If it is a MiVoice Office, Mitel 5000 there is a way to change your display name but it does not change the description in the system. If you do not have the programming software contact your qualified dealer. Partner Finder
The administrator or tech needs to do this from Administration programming (FXXXDMIN), see your office admin or call the tech in for admin training. Password required as well which the vendor/tech can help with.
If you know password and how to do programming then looks under Sets/***/NAME
This headset is a combination of Polaris components and is no longer available. What you will need is a Plantronics H41 and a Plantronics M22 amplifier.
You have to go into programming under sets, and change the name. If you are unsure how do get into the system admin, then I would call a professional in, as you can do more harm....
try this website. You need to first release all the calls, then do Feture **ADMIN or **23626 ... that should get you into the system, I'm just having trouble because my office phone won't let me enter the password once i'm in. The password should be ADMIN or 23646 as well.
If you have a different phone, try Feature **CONFIG or **266344 and play around with it from there.
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