I would like to add music when i have my customers oh hold. how would i do so?
Music on hold is connected to the phone system controller. The audio from the source (usually a MOH radio) is connected to the MOH port on the controller.
SOURCE: Can I change the on-hold music ??
The on hold music comes from something plugged into the TDA cabinet in the back room. Sure you can change it, but you have to find it first.
Such sources can be an On Hold device from Intellinet, A Premier box, or maybe a Nel Tech box or simply just a radio or CD player.
Once you identify what you have, post back here and someone can talk you through sources to change the message.
Carl
SOURCE: Panasonic KX-T7731 phone cuts off/mutes on hold music
My guess is that you have a KXT-624 or 824 system.Follow the instuctions here: http://www.onholdplus.com/products/7000series_connect1.html
Then, if you get lucky, when you go to any system phone and press "1" without picking up the handset, the music will play.
If it doesn't and you don't get MOH, you may have to do some programming in system program 111.
Carl
SOURCE: Panasonic KX-T7730-when receiver on hook plays on hold music
walk up to the phone and without touching anything else, press "1".
No music.
Carl
SOURCE: Panasonic KX-T7730X on hold music ringing non-stop
The solution is press 1 on hook condition. this is Back ground music .
SOURCE: how set time for panasonic kx-t7731? thanks
This worked on mine:
Press Program, then 0
Make note of the numbers on the display (should read something like 100514 5 12:30PM).
Enter two digits for each in this order year month day.
Enter the same number that appeared on your display between the date and the time.
Enter the time.
Enter 0 for AM, 1 for PM
Press Store (phone should beep twice)
Press Program
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