RCA Opal M4204 Locked Up

Look for a software installer then install it to your computer, make sure that your computer is compatible with your player, you can download software installer on the net in you want.

As long as the computer enumerates the drive (you can see it in My Computer as a drive letter) then there is likely an issue with the firmware.

Download the firmware install from the RCA website: http://voxrightnow.custhelp.com/app/answers/detail/a_id/2558
Follow the on-screen instructions to perform the install.
Be sure to back up any important media before performing this install.

If your computer does not recognize it, press and hold the play button while connecting the device for upwards of 30 seconds.

Assuming the lock key on the back of the player is in the unlocked position, it sounds like there is a corrupt firmware file. This should just need a firmware reinstall.

Download the firmware install from the RCA website: http://voxrightnow.custhelp.com/app/answers/detail/a_id/2558
Follow the on-screen instructions to perform the install.
Be sure to back up any important media before performing this install.

If your computer does not recognize it, press and hold the play button while connecting the device for upwards of 30 seconds.

Log onto the RCA website and download the RCA SMV Video Converter. The Opal only plays videos that are in one specific format. This converter will put your videos into that exact format (see Resources below).
Install the RCA SMV Video Converter once you have downloaded the software.
Open the RCA SMV Video Converter software to begin putting videos onto your RCA Opal.
Connect the RCA Opal to your computer using the USB chord that came with the device.
Wait until the RCA SMV Video Converter software reads that the device has been connected. You will know this when the bottom of the software screen reads “Player Detected: Opal 1GB 2GB.”
Select the “Browse” option to find any videos that are on your computer which you wish to add to the RCA Opal.
Click the box next to “Transfer output files to OPAL 1GB 2GB after conversion is complete” after you have selected all of the videos which you wish to convert. This will automatically add the videos to your RCA Opal after they have been converted.
Click the “Convert” box after you have selected all of the videos. The videos will automatically begin to convert to the correct format. Once they have been converted, your videos will automatically upload to your RCA Opal.

go on to www.rca.com and download the firmware

i have that same problem please help me out

Try plugging it on an another computer. Maybe the USB port is in problem if it cannot powers up the player.

One plug it to the usb device of your computer
Hold down power button for 10 seconds.
Go to the RCA website and download the latest firmware.
Install the firmware and windows will find the player.
Keep it into the usb till its fully charged.

Go to "http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2559"
To update the firmware of the M42xx mp3 player click here and download the firmware. start the firmware and when it is runnin plug the M42xx in at the same time holding down the PLAY BUTTON (center) until a white screen with a small computer with a line going to your M42xx is displayed and then release the PLAY button. You can then click on start and the firmware update will complete,,, DO NOT DISCONNECT DURING THIS UPDATE... it may take 2 times to complete this but it will work.... YEA!!!! WORKS with 2, 4 or 8 GB Models.....


CARL

Go to the RCA Opal website and download the newest firmware. That may clear it up.