Where do I get the device documentation to troubleshoot. Would it have been in the manual that came with the printer. I can't find the manual.

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&taskId=135&contentType=SupportManual&docIndexId=64255&prodSeriesId=441142&prodTypeId=18972

HP web site, support, manuals.. 3 to choose or download - pdfs. Read with Acrobat Reader

Here is the link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=441125&

Hello Mr.Johnson !

You can start a scan from a computer or from the control panel.

To use the scan features, your device and computer must be connected and turned
on. The printer software must also be installed and running on your computer prior to
scanning. To verify that the printer software is running on a computer running
Windows, look for the device icon in the system tray at the lower-right side of the
screen, near the clock. To verify this on a computer using the Mac OS, open the HP
Device Manager, and click Scan Picture. If a scanner is available, it will launch the HP
ScanPro application. If it is not available, a message appears to let you know that a
scanner was not found

Here you will find a link that will take you to this printers service manual (device documentation) :

http://h10032.www1.hp.com/ctg/Manual/c00863866.pdf

Hope this can help you

You can contact me directly on:
[email protected]

Good Luck

follow the steps in the below link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01887242&cc=us&lc=en&dlc=en&product=3645100
if you want a manual you can download it from this link
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=3645100&lc=en&cc=us&dlc=en&lang=en&cc=us

I had the same problem for months. I couldn't solve it but found a work around. Place the document to scan in the scanner.

Open MS Paint (Start/Programs/Accessories/Paint). Click on File in the menu bar, then from Scanner or Camera. It scans!

So what does the documentation Manual say to do?
Link to Manual:
http://h10025.www1.hp.com/ewfrf/wc/product?product=3645097&lc=en&cc=us&dlc=en&submit.y=1&submit.x=9〈=en&cc=us

my printer hp 5610 all in 0ne.
cartridge error reffer to device documentation plz ans.

hi..!

- pls click this link below it might help you to troubleshoot the problem

- http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01391654&cc=us&lc=en&dlc=en&product=1153494 - for VISTA OS

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01388134&cc=us&lc=en&dlc=en&product=1153494 - for XP OS

Fiend your solution direct from hp. Here is your solution...


http://www.hp.com/printer/prob676ijt65/solution

a10

you can copy this link or just click this link to browse the documentation of this device....
there's a user manual that you have to download..

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=439488&lc=en&cc=us&dlc=en&lang=en&cc=us