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One of the most common - and innocent - causes of an ice maker that won't dispense ice is that an ice clump has formed inside. In order to drop the ice cubes from the mold, heat is released to lightly melt them.
Sorry to read about your problem, I hope this helps you out.
You can have a defective ice maker, if your unit is under warranty, i would use it. your cubes are staying wet to long, and then freezing together.
All is depending on your freezer temps, and the ice maker. it takes a experienced service person to figure it out.
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I found a high density foam and a plastic retainer under the freezer drawer, inspected ice maker and found a wire with a rectangular senser hanging down. Removed freezer drawer and door to gain access to icemaker. Reinstalled foam piece and plastic retainer to lower front of icemaker (there are recess and a small retainiing tab) Reassembled freezer door and drawer, system working normally
cbscarter,
This may sound strange but you will find that the mold coating is peeling off of the aluminum mold. This causes the water to wick (climb) the loose coating and up over the top, leaking out making an ice clump on the ice maker and clumps ice in the container together. It would be easy enough for the average person to replace the ice make. Due to its age that would be smarter to replace than to repair the old one. It is a Whirlpool part #4317943 and comes with some instructions.
sounds like your just might not be using enough ice and they are defrosting and clumping together.figure your pulling ice from front of bucket the the backs hardly get used espescially in winter your not using as much ice. or ice maker is slightly over flilling water and dripping over rear of unit
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