Hello I cannot charge I think I have a shortage in cord, it will not stay on without me holding connection.

Hello

If the battery isn't too far gone, here's how to revive it:

1.Plug the device into the Kindle A/C adapter (not your computer) and let it charge for a few hours.
2.If you still see the same Critical Battery screen after charging, unplug the USB cord, then hold the power slide to the right for at least 20 seconds.


For any help or support just visit us: Kindle Fire Support

Replace Cord and Battery .Cord will be only cheap probably USB Micro

Hello

Just follow these steps to fix this issue:

1. Plug the device into the Kindle A/C adapter (not your computer) and let it charge for a few hours. Be sure the charging light is lit -- sometimes a drained Kindle will stop charging a few seconds after you plug it in. Unplug and replug until the light stays on steadily, then leave it alone. Most of the time you'll come back to a restored kindle. If not, go on to step 2.
2. If you still see the same Critical Battery screen after charging, unplug the USB cord, then hold the power slide to the right for at least 20 seconds.
3. Release the power slide, then immediately press and hold the Home key for another 30 - 45 seconds.
4. Once the Kindle's screen begins to flash, release the Home key. The eReader will boot to recovery mode. To continue, press and hold the R key until the screen flashes again.
5. After the device is finished rebooting, you may see the Critical Battery screen once more. If so, plug in the USB cord and wait for the Kindle to return to the Home screen.

For any help or query visit us: www Kindle Com Support

Hello
If the battery isn't too far gone, here's how to revive it: Plug the device into the Kindle A/C adapter (not your computer) and let it charge for a few hours. If you still see the same Critical Battery screen after charging, unplug the USB cord, then hold the power slide to the right for at least 20 seconds

For any help or query visit us: Kindle Com Support

The problem may be a frayed wire inside the charger cable right at the connector, or the charger jack may be worn or have a cracked solder connection. If it charges reliably with a different cable (such as a USB cable connected to the computer, it is probably the charger cable. If it has to be wiggled to get it to charge with a known good cable, then the charger jack should be replaced. This requires an expert technician; the solder connections are very small, and the circuitry requires special handling because it is easily damaged by static electricity.

Hello, Pull the electric cord and let the battery run all the way down. Pull the battery out and try powering up and down on the switch without the battery in. If that works then you have a bad battery.

dont know, but you need to contact the manufacturer

You need a new cord the end must be bent. Check and see that there is nothing like lent stuck in the end of the cord and that the cord end is not bent

This tablet does t reset with the power button unlike other Android devices. When you hold down the on/off switch, it only drains the battery. If you see the color indicator still charging, allow a full charge.Then, only stay put and pulse the button for a moment quick and let it rest few seconds to try again and again. Only when u see a light coming out of the screen, and I recommend you do this with the power cord on, you hold the power switch down until the rebooting is iniciated. Let go til it is finish and see where the problem is. More likely, like mine, the Settings stop working and needs tune up for the CPU. Never leave an application running when closing your system. With or without internet connection.

pull the battery out and unplug the power changer hold the enter key for one full minute then install battery see what charge amount says if half way drain it till compter shuts off then charge, if it does not fix the problem the battery is dead.Rate if this was helpful.