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I just bought a Craig cht923 sound bar for my mom for her birthday and I can not get any sound to come out from my TV or DVD player. The manual wasn't helpful.Am I missing something?

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  • ray gallant
    ray gallant Oct 04, 2015

    sad to say but unless your mom's tv has a sound out plug I doubt you will ever get it to work

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I suggest you use more than one disc for testing. I have a film on dvd that seems to work on all machines except mine. There is good video but no sound. Other discs are fine.

My friend had no audio from her new dvd player. The instructions didn't help but mindlessly (almost) pressing buttons from desperation suddenly revealed an extensive audio menu and after some trial and error good audio was suddenly apparent.

If it has a scart it would be a good idea to use it at least initially because if there is audio being output from the dvd player it should send it straight into the heart of the tv and switching is automatic.

Posted on Oct 04, 2015

Testimonial: "Its not a DVD player. I typed my product it but it choose the wrong category. Idk why"

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What type cable are you trying to use .I prefer the HDMI if both the player and tv have the proper plugs then select the hdmi input on the TV . all should work .

Posted on Oct 04, 2015

Testimonial: "It came with the red and white sound cable. And it says put it on the aux 1 option. The only other plug in on the sound bar says aux 2 and looks like a headphone type hole for phones and other music electronics."

  • Jen farrell
    Jen farrell Oct 04, 2015

    Sorry I didn't realize this wasn't about the product I was asking about. I clicked a link for the Craig sound bar cht923 and thought it was about that ugh

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