The power head has a device to hold the power head together what does it look like?

I just did this on my Pro-heat last week to replace the pump. Its a different model number, but is setup exactly the same. There are four (4) Phillips-head screws that hold the bottom in place, the heads are accessible from the top side. Two are in front, directly through the clear plastic vacuum shoot. The other two are towards the back, under where the upright portion of the cleaner attaches to the bottom. There are a number of hoses that are attached to both the top and the bottom portions, and they don't have a lot of slack. So be careful that you do something to help you remember where they connect (mark them, photo, etc). Then you will have to "persuade" the bottom part to separate from the top.

All in all, it was a pain in the backside, and it was even less fun getting to go back together. The little hoses and wires must stay in the channels to keep from being pinched or kinked, and they didn't want to cooperate! Bottom line, I got it apart in about 2 minutes but it took me 30+ minutes to get it back together.

If you don't mind me asking, why do you need to pull the bottom off?

Just had the same problem. Took apart whole power head to look for broken wire and found none. If you see part way up the hose there is a coller with 4 torx screws holding together. This collar is a swivel that allows the hose to spin without twisting or kinking. Take the 4 screws out and open up. You will see 3 contacts that look like fingers that rub on 3 mating steel rings. Wipe the tips of the fingers and wipe clean the rings. Gently bend the fingers out wards so that they apply more pressure to the steel rings. Reassemble and try. Should take no more than 15 mins. Worked for me good luck!

I am guessing this is the same one that has the clogging issue. Normally the screws for dismantling are in recessed holes ( they are a few inches deep) and fastened with Phillips head. You will be able to see them with a flashlight. Take off the bag container door and remove the bag or dirt collection bin. There will be screws behind that as well. On the bottom there will be screws that hold a cover over the beater brush. when that is removed you should see the belt and the slots that the beater brush seats into. That just pulls out. Once inside there are separate screws holding the 90 degree turns for the hose path. Prob 2 of these. Make sure you go through the ENTIRE hose path. I guarantee there is a big clog of hair, paper, pencils and small animals in there. If not confident in remembering how to put back together take pictures.

I have the same problem with my older '80s Tristar.
This may work for your model, give it a try.
On mine, there are 3 phillips head screws holding the two halves of the cleaner together, and the rubber bumper.
You have to remove the screws first. Your model may have more or less screws.
On mine, there are two screws near the front wheels, down deep. I had problems taking them out, but not to worry, once they are loose, they are no longer holding the other half, don't worry about taking them fully out.
Also, at the rear, there is a small black plastic clip that has a screw in it. You'll need to remove that too. Once all the screws are removed, use a medium sized flat head screwdriver to go behind the rubber seal -- you're looking to get the screwdriver to where you can see or feel the edge of the canister. Simply twist the screwdriver a bit and the canister should feel like it's coming apart. Mess around with that for a bit, and the parts should come apart easily.

There are clips holding it together. On the bottom of the power head are two square "holes". Insert a standard screwdriver to release the latches. Once they've released and the cover is loose, turn the power head over and lift the back. Don't force it off.
You will then need to remove the screw at each end of the brush.
When reassembling it, be sure the front of the cover is inserted into the groove in the base. Then press gently down until it clicks into place.

We had the same problem but discovered it was because the steam hose had come adrift from it's fitting inside the handle. Dismantling the handle, re-attach the hose, re-assemble the handle and use some tie grips to hold the very poor design together and the problem was solved.

the hose on a dirt devil upright attaches on the side near the bottom of the plastic container that hold the dirt; that end goes in and gives suction to the power head.the other end goes on the other side closer to the top of the plastic container again on the side. If you look at the bottom of the machine you should see a hose going from the power head to the machine and it leads up and attaches to the long hose. It is the other side it attaches near the suction to create the air flow. You can also check your owners manual.Thanks and good luck. If this helps don't for get to click on the yes box on your way out.

Hi,
I saw this post, so I had to go and checkout my wife's shark....
If you pull the attachment off and look inside you will see that there is a small hole that the steam travels through into the flexible hose with the spring around it and then on to the head and out the smaller holes...
Now if the first hole gets plugged then no steam will get through to the head...however if there is something stuck in the hose or the smaller holes in the head are plugged it still could act the same...
So, first look right inside and check that out, then if that is okay, take out the four screws that hold the swivel into the head...then you can take out the last two screws holding the swivel to the head...
This will allow you to blow back through the hose to make sure it is not obstructed or to blow the dirt back out...
If that is open the take a tooth pick or some small like that and open the holes in the head....blow through the head to make sure that they are open and then replace everything back like it came apart...

Now the steam should be going out the head like it was intended...

heatman101

There is a push in type flat plastic switch trim cover over the metal housing surrounding the switch.. You must unplug the cord, gently pry around the trim cover and you will find a screw, an irregular one underneath holding the switch in place. DO NOT OVERTIGHTEN when reinstalling this one or you will crack the switch.

Once removed the rear housing will come off. Then you will see several new philips round head screws holding the front housing onto the vac.With all screws removed the housing should open easily but there may be dirty film inside holding the halves together. The fan shaft will unscrew revealing the fan, a spacer behind and perhaps two different spacer washers. Install the new fan hand tight, washers and spacers in same order...
Good effort figuring this one out. Please post back with results.

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Generic problem for all Vacuums
Hose connection broken.
Posted by nualaheaneyi on Apr 28, 2008
Hose connection broken.


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
If you have a broken hose connection, and not knowing the brand name of the vacuum, I can suggest 2 things. If you have an electric hose, meaning that it is attached to a electric power head or power nozzle, some can be repaired depending on what was wrong, but most of the time you have to replace the hose, some pigtails can be replaced but if the electric connection is broken, you need to replace the hose. If it is a non-electric hose, you can use a shrink tube, or cut out the broken part and use a hose cuff to join them together, so just shorten the hose and screw back on the original ends. In either case you need to check with a local vac dealer. Or you can make a new hose with new ends and leave the canister @ the bottom of the stairs and go up with just the long hose, unless you have an upright then you have to make it the length that is on the upright. Or replace it with the genuine hose from the factory or use the ends from the old hose on the replacement hose. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
Thanks, Don – The Vac Man
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