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Tom Goodvalley Posted on Sep 18, 2015
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Kenmore electric range model 911.95875790, no heat to either baking and broiler elements.

I have a Kenmore model 911.95875790 electric range. The baking element burned out dramatically. Tried replacing the baking element, no heat. Then tested the broiler element, also no heat. Range top, ovenroiler controlsclock all work. Is there an internal fuse or other simple repair? Or does this unit need a new control board? Thanks in advance.

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Richard C Cohen

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  • Kenmore Expert 318 Answers
  • Posted on Sep 19, 2015
Richard C Cohen
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Hello. I looked carefully at the service manual for your unit--surprisingly, there is no thermal switch inline with the bake/broil elements. Usually, if the bake or broil elements pop, this blows out the thermal switch, killing power to the elements for safety. The main control board can get damaged due to the high current draw during a short-circuit. The part number for the main board is WB27T10008. The overlay(the decorative sticker with the button/names on it) numbers are as follows: almond WB27T10022, black WB27T10023, and white WB27T10021. I hope this helps you!

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Does the top element turn on during pre-heat on an Kenmore 790.92 range

No, the top element was designed to only work on the broiler setting.
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The bake element
is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off.

Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. If the element is burned or no longer has continuity, it will need to be replaced.
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You could use the oven without the broiler. It is customary that the oven will use the broil element to even out the heat in the oven for better baking but you could use if. it just may not bake evenly. There could be two things that is causing the broil element to stay energized. the control is not shutting down or there is a short to ground in the broil element. Have the broil element tested, it could just need replacing. If it is in the control that is a bigger problem.
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The bake element
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Hi Chris Stewart - If the bake element and the top of the range works, but just not the heating element, then you possibly have a bad broiler element or connection. However, if you are experiencing other performance difficulties, then the control board may possibly be faulty and needs replacing. Consult a professional for an accurate diagnosis.

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Hi,

Your symptoms point to a failure in the electronic oven control board (that acts as the thermostat for the oven in this type of range). Unplug the range and remove the upper back panel to access this component. You will likely see to burn marks on the control board. The control board will need to be replaced in this situation.

Before installing the control board, I recommend that you check the bake and broil elements. Look for damage on both elements. Remove the lower back panel (with the range still unplugged ) and check the wiring connections on both elements. A damaged or shorted bake or broil element could have caused the problem with the control board.



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if lower element tests open with continuity meter then it for sure is bad. i would also check the wire ends that connect to the element and/or the control board, they could have loosened allowing a bad connection and low voltage to elementor burnt off.. most ovens do not use the broil element at all during the bake cycle, only during the broil cycle.. some however do utilize the broil element during baking, but at a lower wattage or something..
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Kenmore electrical oven

Trying to better define the problem....

Do you have any cuts, holes or "shorting" or tin-foil/aluminum around your bottom bake heat-element? If so, you may need to replace the baking Heat Element. (Ensure you do not use aluminum foil around your heat element to prevent your oven from getting dirty)

To replace your baking heat element, with power off; remove 2 screws securing the bake element. Slightly tug and pull towards you for about 3 inches or so and disconnect the connecting wires at each end. Then completely remove the heat element and install new in reverse manner. Whats' you're model number?



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