Verify that door is perfectly aligned with frame edge , sometimes in busy kitchens the door gets bumped and it no longer aligns with frame , if one forces it shut the mild spring that pops it open cant overcome the friction of frame hitting and it wont open requiring one to "HELP" it to open while holding down open button , look at latch carefully when open to see if any parts look bent or "not quite right "
SOURCE: My recently purchased Rival RGST902
HELLO.
The first wayout is to consider WARRANTY.If the microwave is under warranty return it to the point of purchase to enjoy warranty right.But if the microwave is not under warranty another wayout is needed.
Below is the solution on how to make our microwave heat food.
1 Remove oven racks and place them in soapy water to soak.
2 Preheat oven to 200 degrees.
Thanks.
SOURCE: door open button won't work on KitchenAid microwave model YKCMS135H
Page 3 of the exploded view here shows the door open parts 24510L and 250201 (or 23551B if your full model number is YKCMS135HSS).
What look like part numbers seem to be reference numbers.
For further help you will need to contact Kitchenaid Canada here.
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