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When install the door goes down to close but comes back up

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  • Sam Gibson
    Sam Gibson Sep 16, 2015

    Judy, great question regarding your garage door. It sounds like it could be a sensor issue. It may be a good idea to call a professional garage door company. It can be helpful to get a few bids from reputable, licensed, and experienced garage door professionals. http://www.zookgaragedoors.com

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See if holding down the wall button, the door will close. if it will, then it is a sensor issue.

Posted on Sep 16, 2015

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You have a sensor circuit that prevents the door from closing. One sensor sends a beam of light across the floor by the door, the other sensor picks up the beam. If beam is interrupted, say by a car, the circuit prevents the door from closing. And if the sensors are not properly aimed it is as if you have an obstruction and the door will start to go down and then reverse it self.

Circuit only works for closing and not opening the door.

Adjust and hook up the sensors as per the intructions.

Posted on Sep 15, 2015

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2 Answers

When closing door with remote or the electric mounted pad it goes down about 6" then stops and goes back up 2" and then I have to hand wind it back down. fitted 2 years ago no problems until now


Greetings,
There is something blocking the door from closing. Look around to make sure there is nothing near it or touching it.
Once I had a rolledup screen that started to interfere with the closing. Keep all things clear from it.

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Door goes down and when it stops at botton, it turns and goes back up ??? Need adjusting ..How can I adjust???


Adjust the position of the door by using the black and purple buttons. Black moves the door UP (open) and purple moves the door DOWN (close)
Setting the up position: 1. Press and hold the black button until the LED starts flashing slowly, then release. 2. Push and hold the black button until the door reaches the desired UP (open) position 3. Push the door control or programmed remote control. This sets the Up (open) position and begins closing the door. 4. Immediately when the door begins to close press and release the black or purple button. This will stop the door Setting the Down position: 5. Push and hold the purple button until the door reaches the desired DOWN (Closed) position. 6. Once the door is closed, If there appears to be too much pressure on the door, you may toggle the door back and forth using the black and purple buttons to reach the desired closed position. 7. Push the door control or programmed remote control. This sets the Down (closed) limit and the door should open.

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My older Craftsman garage door opener comes down about 6" & then goes back up. I just replaced all the rollers o& the opener worked fine. Then I tightened the chain on the opener & it worked ok...


If the main light flashes 10 times when the door goes back up it is a door sensor problem. You chain should sag just a little. If you tighten it too much it will click as it goes over the sprocket. You can increase the down force which is an adjustment near where all those white wires go. A 1/4 turn should be enough. Release the door from the opener and operate it by hand. It should move freely and when you have the door approximately waist high it should stay put. Neither raising nor closing.

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1 Answer

I just installed a sears craftsman 1/2 hp garage door opener. when i close the garage door with the remote the chain track bends up just about 12 inches before it closes all the way, and this only happens...


What is wrong is you need to adjust the limit on the door when it comes up. What it is doing is coming to far back on the track. You need to push the back limit forward away from the motor so the door does not come back and drop down on the inside of the garage. The opener is trying to push the door up hill to get it to close that is why you are getting the bend in the track.


Good Luck

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1 Answer

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My garage door will not close unless...


Check your down limit switch and even your up one too almost sounds like one is stuck one way or the other.

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