How do I fix my zte quartz to receive incoming picture messages?

FIXED Android not receiving text messages

ZTE Quartz(Z797C)

User Manual: https://www.zteusa.com/media/wysiwyg/zte-quartz/ZTE_Quartz_User_Manual_English_-_PDF_-_2.13MB_.pdf https://www.zteusa.com/media/wysiwyg/zte-quartz/ZTE_Quartz_User_Manual_English_-_PDF_-_2.13MB_.pdf

it gets confused too

Many times, picture messages must be downloaded over mobile data. Sometimes, your phone will only have wifi turned on. Turn off wifi or at least make sure your mobile data is on. This should allow the picture to be downloaded.

Maybe your Memory is full. Empty the Memory space (upload the on your mobile to your computer) and then try again.

hi

you need to setup the mms grps settings for your network provider on your phone.
www.Uk-Repair.com

On mine, I go to picture that looks like an envelope, then to inbox. Any texts you got should be there. Just click on which one you want to read.

Just an fyi, sounds like a common issue.. as I have the same issue all of a sudden. So all the mumbo jumbo about its "probably" this or that is wrong. It's the phone. Also I updated the software and firmware... n that just made it worse.

Hi
there are only settings on the phone that will stop sending of messages, settings will not stop the receiving of messages (unless their mms - picture messages). I would suggest you speak to your network as it maybe something on your account at their end that needs fixing?
Incoming mesages (sms) are directed at your mobile number so the phone will receive them as you do a call.
Let us know how you get on?