There is a service bulletin on the spring and connector(the cord that connects the spring to the door)The spring for the hinges part number is 4970ED4004G. You will need to change the connector assembly for each hinge (plastic colored black at each end of the cord instead of white) and that part number is 4933DD3001B. I use a heavy coat hanger with a hook bent at the end. At the other end where I hold it, I've bent the remaining length of the hanger into a handle of sorts. This gizmo is about 1.5 feet long. Release as much tension from the springs as possible by closing the door. Using a headlamp, remove the kick panel and locate where the springs are attached to the lower frame. Now, using the coat hanger, hook the end of the spring that is attached to the cord. Pull firmly against the spring tension with one hand and unhook the spring from the cord with the other. Do this on both sides. Reach underneath and remove the springs and replace them with the new versions, hooked in same place as the old ones. Replace the cords with the black upgraded versions and reverse the above procedure. You shouldn't have to remove the washer from the counter to do this. Just take your time and don't get frustrated--I do this all the time, you *don't*. The hardest part is trying to hold the spring forward enough to latch the cord connector onto the hinge. That's where having that coat hanger is a blessing! Otherwise, you're gonna have to pull the dishwasher out of the counter and that can be a real pill. Good luck and I hope I helped you!
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