Why no ring on any of the four phones

The caller ID information is sent between the first and second rings, so there's no way the receiving phone can display this data on the first ring. You have to wait for the second ring (or just before it).

unplug the one that gets caller ID and one more. Do you get caller ID on the remaining phone?
Caller ID is sent between the first and second ring, as well as the second and third ring. It may be that the other phones require that 2nd Caller ID signal and you've answered it elsewhere.

I am assuming that the other phones have a display and are Caller ID capable phones.
Can you post the model numbers of the phones that don't get Caller ID? We can then try to locate a user guide for them.

Sincerely,
Mark

• Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .
  
  
• Is the battery old? - Replace the battery.
  
  
• Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.
  
  
• Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.
  
  
• Do you have Caller ID service with your telephone company - In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company. If the Caller ID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.
  
  
• Caller ID shows up after second ring - Be sure to wait until the second ring before answering. Caller ID signals comes through after the first ring, if caller pick ups phone too soon Caller ID signal will not be transmitted to the handset.
  
  
• Confirm that caller ID is still working on that particular line by checking another phone on the same line - If Caller ID is not coming through contact your phone company provider.
  
  

If this does not fix your problem, contact your authorized Service Center.*

Here's a link to the manual if that helps: http://www.vtechphones.com/vtechui/support/manual.cfm?manualID=21708

Click on a left side link of download manuels. ------------ 40000 series DS4122-4 ------------ 50000 series cs5121-4 ------------ i6785 English Not sure what series you have, but take a look at these manuels. found here :http://www.vtechphones.com/vtechui/support/manual_list.cfm#214 if not anyof these listed- there are many others to view and I know you'll find right instructions here!! Let me know if this helped.--Stevie ----------------------------------- 5.8 GHz Digital four handset cordless phone system with digital answering device and caller ID ------------------------------- 5.8 GHz digital Four Handset Cordless Phone System with Digital Answering System and Caller ID --------------------- 5.8 GHz Digital four handset cordless phone system with digital answering device and caller ID i6785 - Spanish 5.8 GHz Digital four handset telephone system with digital answering system english i6786 5.8 GHz digital four handset cordless phone system with caller ID and digital answering device i6786 - Spanish 5.8 GHz digital four handset cordless phone system with caller ID & digital answering system

Since it appears by default, I'm guessing that the phone is not ringing. It has to ring to display CID. You need to make sure that it is part of an ICD group with Immediate ring.

Carl

Hi,

I don't think the problem is the FSK vs. DTMF. The manual even states that the caller ID is generally received after the second ring. This is true in America. I lived in India for four months and I never ran into the problem there so... I just can't say how your provider sends the caller ID. It may be that the line is being interfered with. Do you have a DSL line attached to the same device. If so make sure that there is a filter between you phone and its connection.

I am assuming that you tested your line with the other equipment connected to the same location. You may want to reduce the problem to the simplest configuration by connecting directly to the line only no other equipment. If it works add the other equipment until the caller ID stops again. Then you know what is interfering. If you have a monitor set you could listen to the DTMF being sent make sure it is coming between the first and second ring. It is audible if it is there. If you are answering on the first ring you will not see caller ID you have to wait till after the second ring then you should see it, If BSNL is sending the same as American systems. Good luck Z

I FIXED IT!!!  YIPEEE!!

What I did was UNPLUG the base's power unit from the wall... waiting about one minute, and plugged it back in.  That caused it to "reboot" the entire system, and the CID now shows itself.

Hi trinigirl, You should not have to do anything to make the caller id information come through. There is no programming to perform for the regular caller id identification on your display after the second ring (it takes at least one ring cycle for the digital information to pass through). Your model also has the talking caller id function, which will announce in English the callers name or a custom name you can prepare in the phone book of handset number 1. With all that said, you are not getting caller id showing after the second ring, then your phone is bad (which is pretty rare for this symptom), or your phone line still does not have caller id activated. To troubleshoot your problem you need another phone line with working caller id and/or a different phone that is known good to pass caller id. That way you can interchange the phones/lines to see if it is your line or your phone. My guess it is your line somehow, though I have fixed phones that won't pass caller id, but rarely. If it is your phone, try rebooting it, thats about all you can do short of sending it in for repair. Let me know how it goes. CG

Unfortunately just adding caller ID to your phone line will not work with many business phone systems, especially older systems.

You can have this phone on one of several different Toshiba phone systems. The system must have caller ID equipment installed and programmed correctly for caller ID information to be shown on your phone's display.

Caller ID information is transmitted between the first and second ring. With business phone systems the system itself needs to collect this information and then pass it along to any phones that are programmed to ring at any given time.