How does everything else from the speaker sound? If everything else sounds muffled, then there might be an issue with the speaker itself, which isn't readily repairable. If everything else is fine, check and see if the sound is coming out of the correct speaker. I am assuming you've adjusted the alarm volumes and rebooted the device...
SOURCE: Muffled sound
It is possible that your cell phone has gotten something covering the mic or dirt has gotten into it. There is a piece of felt that is used near the mic area. It is possible that it has moved or was never in the correct place. In order to know a person with experience would need to take th phone apart to check the mic area. Or you might just want to have a new mic added.
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