What is the model number of your DVD player? You may try power resetting the unit and check if it helps. To power reset, turn OFF the DVD player and unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray.
Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models as DISC1 is not available on all DVD players.
If this does not work and if the DVD player has DISPLAY and PREV buttons, press and hold the DISPLAY+PREV buttons for two seconds to unlock the drawer.
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FOR SONY PLAYER's
This issue may occur if the disc is damaged or if the disc was not inserted properly into the Blu-ray Disc® player. Follow the steps below to open the disc tray and eject the disc.
IMPORTANT: For some Blu-ray Disc Home Theater models it is necessary to press and hold the OPEN/CLOSE andPLAY buttons simultaneously, then reconnect the power cord.
NOTE: This step may require the assistance of a second person.
f you're trying to eject an external disk:
Choose Apple menu > Log Out, and then log in again. Try to eject the disk again.
If you still can't eject the disk, choose Apple menu > Shut Down. Disconnect the disk from your computer, and then start up your computer again.
If you're trying to eject a CD or DVD:
Choose Apple menu > Log Out, and then log in again. Try to eject the disc again.
If you still can't eject the CD or DVD, choose Apple menu > Restart. While your computer restarts, hold down the mouse button or trackpad button until the disc is ejected.
If you're trying to eject a network disk:
Choose Apple menu > Log Out, and then log in again. The network disk should be gone.
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