- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
... service related issue on our Web Payment Console (WPC). Please check the News-section to see further details related to outages or service interruptions ...
Ingenico IPP350 is not meant to be user reset, If you find a small round hole on the back or the bottom that would be just the right size for an unbent paperclip to be pushed into, try pushing a paperclip into that hole for 10 to 30 seconds to reset to factory. Be aware that you may not be able to configure it, as a user, after doing that.
If the ingenico is communicating with the pos system and just not reading cards, the mag stripe reader might need to be cleaned. try to clean it with a mag stripe cleaning card ( plastic/cotton card with cleaning solution ), swipe that through a couple times and run a test transaction. **folded paper towel and some rubbing alcohol works too if you don't have a card** I've cleaned alot of them that way working for a major drug store chain.
Having similiar issues with the i6780. We are experiencing high percentage of hardware attacks/loss of encryption. Talked with ingenico support, they made reference to a known board issue, but i have not been able to get any details.
×